If the chute crank on your Snow Joe SJ627E Electric Snow Blower feels stiff when the unit is new, this can be normal.
The operator's manual states that the chute crank shaft rotation is stiff during initial use and will loosen with use.
Why Does the Chute Crank Feel Stiff?
The SJ627E operator's manual specifically notes that chute crank shaft rotation may be stiff during the first initial use.
The crank should loosen as the chute rotation system is used.
The manual does not describe a factory shipping lock that needs to be disabled by rotating the chute through a complete revolution.
First, Check the Chute Crank Assembly
If the crank is unusually difficult to move, confirm that the chute crank was assembled according to the operator's manual.
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Check the Upper Chute Crank
Make sure the upper chute crank passes through the rubber ring located on the middle frame.
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Check the Crank Rod Connector
Confirm that the upper chute crank is inserted into the crank rod connector.
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Secure the Connection
Make sure the connection is secured using the supplied thumbscrew as shown in the operator's manual.
How Should the Chute Crank Operate?
The SJ627E discharge chute can rotate through 180 degrees to control the direction of the snow stream.
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Turn Clockwise to Move the Chute Left
Rotate the chute control crank clockwise to move the discharge chute toward the left.
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Turn Counterclockwise to Move the Chute Right
Rotate the chute control crank counterclockwise to move the discharge chute toward the right.
The official Shop Joe product page also identifies the SJ627E as having a 180° adjustable directional chute.
Before Adjusting the Chute
Never direct the discharge chute toward yourself, bystanders, vehicles, or nearby windows.
Snow and foreign objects picked up by the snow blower can be discharged through the chute and may cause injury or property damage.
What If the Crank Is Still Difficult to Turn?
If the chute crank is properly assembled but feels stiff during initial use, operate the crank normally in both directions. The manual states that the rotation should loosen with use.
If the crank will not rotate normally, appears damaged, or the chute does not move when the crank is turned, do not force the mechanism.
SJ627E Product Information
The SJ627E is a 22-inch, 15-Amp electric snow blower with a 180° adjustable discharge chute.
Need the Operator's Manual?
For complete chute assembly, operation, maintenance, and safety instructions, visit the Shop Joe Product Manuals page and search for SJ627E.
Still Having Trouble with the Chute Crank?
If the chute crank is properly assembled but will not rotate normally, or if the crank or chute mechanism appears damaged, contact Shop Joe Customer Support. Have your complete model number and serial number available.