Shop Joe Help Center home page
Home Troubleshooting Back to Shop
  1. Shop Joe
  2. Product FAQs by Product Type
  3. Snow Joe FAQs
  4. Cordless Snow Shovel FAQs

Menu

Why Isn't my unit turning on?

The unit comes with a safety feature, where the unit will not turn on if the battery is not inserted correctly.

Was this article helpful?
0 out of 1 found this helpful
Return to top

Related articles

  • How to use shovel effectively during a windy day?
  • Are there any chargers available that can charge my 24V-DRNCLN-SK1 battery more quickly?
  • Will this unit come with a battery and charger?
  • What is the best measurement of a lithium-ion battery pack’s performance? How does the Snow Joe + Sun Joe EcoSharp 40 V 4.0 Ah lithium-ion battery pack (model iBAT40-LT & iBAT40-LTE) compare to other lithium-ion battery packs in the market?
Still can’t find what you’re looking for? We’d love to chat! Our Shop Joe Care Team are here to help Monday through Saturday, 10am–6pm EST. After hours? Our virtual assistant Winter is always on standby to lend a hand. Prefer to talk? Call us at (866) 225-9723 between the hours of 10am and 6pm EST, Monday through Saturday. Please note: holiday hours may vary.
©   Shop Joe. All Rights Reserved