The battery is charged but the unit isn't turning on. Remove the battery from the unit and examine the prongs and connection on both the battery and the unit to make sure they aren't damaged. Damaged prongs can cause the unit not to start up due to a faulty connection. Related articles Will any battery fit onto my unit? What if I need to service my Sun Joe Mow Joe Lawn Mower? Why Isn't my unit turning on? What size is the screw that attaches my discharge chute to my unit SJ618E? Fuse Replacement in Shop Joe Products