The battery is charged but the unit isn't turning on. Remove the battery from the unit and examine the prongs and connection on both the battery and the unit to make sure they aren't damaged. Damaged prongs can cause the unit not to start up due to a faulty connection. Related articles Why Isn't my unit turning on? Is there a faster charger to charge my battery? Is my 24V battery compatible with this unit? Snow Joe® 24V X2 Cordless Snow Blower Quick Fix Battery Operated Snow Blower