Electric Snow Shovel 1. Examine the electric snow shovel thoroughly for worn, loose or damaged parts. Should you need to repair or replace a part, contact an authorized Snow Joe® + Sun Joe® dealer or call the Snow Joe® + Sun Joe® customer service center at 1-866-SNOWJOE (1-866-766-9563) for assistance. 2. Examine the extension cord thoroughly for signs of excess wear or damage. If it is worn or damaged, replace it immediately. 3. Disconnect the extension cord from the electric snow shovel before storing it. 4. Store the cord with the electric snow shovel indoors in a clean, dry, and locked location out of the reach of children and animals For added protection against snow, ice, sun damage, rain, dust, tree sap, and birds, cover your electric snow shovel with the Snow Joe® Universal Fit Snow Shovel Cover (Model SJCVR-13). Related articles Battery Operated Snow Blower Understanding Wear & Tear Parts on Your Shop Joe® Product How do I assemble my 320E? Find Your Snow Joe / Sun Joe User Manual (All Models) What happens if I need to order replacement parts or check my order status?