Use these steps if the customer cannot insert or connect the tiller + cultivator head into the pole assembly.

1. Make sure the battery is removed before troubleshooting the pole or head connection.
2. Ask the customer to look inside the open end of the pole where the tiller head connects.
3. Explain that there may be a black plastic cap inside the pole. It may look like a flat, round insert inside the tube.
       
4. Ask the customer to use long-nose pliers or tweezers.
5. Carefully insert the tool into the pole.
6. Grip the edge of the plastic cap.
7. Gently pull the plastic cap out without forcing it.
8. Do not push the cap further inside the pole.
9. Avoid damaging the inside of the pole.
10. After the cap is removed, keep the tiller + cultivator head lock unlocked.
11. Insert the tiller + cultivator head into the end of the pole assembly until it clicks in place.
12. Flip up the tiller + cultivator head lock to lock the head in place.

1. Remove the battery and inspect the tool, battery, and accessories for damage.
   
2. Check the battery charge level using the battery indicator button.
3. If only 1 level monitoring LED is lit, stop work immediately and charge the battery.
4. Slide the battery into the battery compartment until it clicks and locks into position.
       
5. Press and hold the safety lock switch.
6. While holding the safety lock switch, squeeze the ON/OFF trigger.
   
7. Once the tool is running, release the safety lock switch.
8. If the unit still does not start, remove the battery and check that the battery, charger, and tool are not damaged.

1. Remove the battery from the battery compartment by pressing the push lock buttons.
2. Confirm the charger is connected to an appropriate AC power outlet.
3. Connect the charger plug into the battery charge socket.
4. Allow the battery to charge. A full charge takes approximately 1 hour and 20 minutes.
5. Unplug the charger when all 3 LEDs are illuminated.
6. If the charge level button does not appear to work, insert the charger and charge as needed.
7. Do not charge the battery in rain, snow, damp locations, or wet locations.
8. Allow a warm battery to cool to room temperature before charging.

1. Turn the unit OFF and remove the battery.
2. Wait for the blades to stop completely.
3. Check that the work area is clear of stones, sticks, wire, and other foreign objects.
4. Do not till very wet soil. Wet soil can stick to the working tool and prevent proper blade rotation.
5. Do not force the product into extremely hard or resistant soil.
6. Check the underbody and blades for soil, dirt, foliage, or debris.
7. Use a brush, wooden stick, or other appropriate tool to remove debris. Never use bare hands.
8. Check that the air vents are clear and unobstructed.
9. Inspect the blades for wear or damage.
10. If blades need replacement, use the correct replacement blade model 24V-TLR-BLD.

1. Release the ON/OFF trigger to stop the unit.
2. Remove the battery.
3. Wait for the blades to stop completely.
4. Let the unit cool completely.
5. Inspect the unit thoroughly for damage.
6. Check the blades, motor shaft area, guards, and visible hardware.
7. Do not restart the unit until any damage has been repaired.
8. If damage is found or the vibration continues, contact customer support.

1. Make sure the unit is fully assembled before connecting it to power.
       
2. Confirm the electric tiller + cultivator is connected to a working 120V outlet.
    
3. Use a heavy-duty outdoor extension cord suitable for outdoor use.
4. Check that the extension cord is connected to the appliance cord.
5. Make a loop in the extension cord and place it around the extension cord restraint hook.
6. Check that the voltage matches the information on the rating label.
7. Push and hold the safety lock button with your thumb.
8. While holding the safety lock button, squeeze the trigger switch with your fingers.
   
9. Once the tool is running, release the safety lock button.
10. If the unit still does not start, inspect the extension cord for wear or damage.

1. Turn the unit OFF.
2. Unplug the unit from the power supply.
3. Make a loop in the extension cord.
4. Push the loop up through the hole in the handle.
5. Place the loop around the extension cord restraint hook.
6. Connect the extension cord to the appliance cord.
7. Restart the unit using the safety lock button and trigger switch.

1. Release the trigger switch to turn the unit OFF.
2. Disconnect the electric tiller + cultivator from the power supply.
3. Wait for the blades to stop completely.
4. Check that the work area is clear of stones, sticks, wire, and other foreign objects.
5. Do not till very wet soil. Wet soil can stick to the working tool and prevent proper blade rotation.
6. Do not force the product into extremely hard or resistant soil.
7. Check the underbody and blades for soil, dirt, foliage, or debris.
8. Use a brush, wooden stick, or other appropriate tool to remove debris. Never use bare hands.
9. Check that the air vents are clear and unobstructed.
10. Inspect the blades for wear or damage.
11. If blades need replacement, use the correct replacement blade model TJ603E-2.

1. Release the trigger switch to stop the unit.
2. Disconnect the unit from the power supply.
3. Wait for the blades to stop completely.
4. Let the unit cool completely.
5. Inspect the product thoroughly for damage.
6. Check the blades, guard, motor housing, gear box area, and visible hardware.
7. Do not restart the unit until any damage has been repaired.
8. If damage is found or the vibration continues, contact customer support.