Bliss Hammock Troubleshooting This guide helps you troubleshoot your Bliss Hammocks® Gravity Free Chair if the chair will not lock into the seated position. Use the dropdown sections to check the chair position, locking mechanisms under the armrests, and safe use tips.Bliss Hammocks® SupportGravity Free Chair TroubleshootingUse this guide if your Gravity Free Chair will not lock into the seated position or feels like it may move after adjustment.Safety First Before adjusting your Gravity Free Chair, make sure the chair is stable and the locking mechanism is in the correct position. This helps prevent unexpected movement and keeps the chair secure while seated.Before You Start The locking mechanisms are located underneath both armrests. For the chair to stay locked, both sides should be engaged at the same time.Chair Will Not Lock Start by unlocking the chair, adjusting the position, and locking both sides. Lock CheckChair Moves After Locking Check that both armrest locking mechanisms are fully engaged. Stability CheckSafe Use Confirm the chair is secure before sitting back and relaxing. Safety📌 Quick ReferenceUse this table to choose the correct troubleshooting section before starting.IssueMost Likely CheckStart HereChair will not lockChair may still be unlocked or not fully seated in positionLock the Chair Into PositionChair moves after lockingOne or both armrest locking mechanisms may not be fully engagedChair Still Will Not LockUnsure if chair is safe to sit inLocking mechanism should be checked before useSafe Use Reminder🔒 Lock the Chair Into PositionUse these steps to lock your Gravity Free Chair into the seated position.Make sure the chair is unlocked and can recline before adjusting it.Move the chair into the seated position.Locate the locking mechanisms underneath both armrests.Engage the locking mechanisms to secure the chair. Sit back carefully and confirm the chair feels stable before fully relaxing. Important Make sure both armrest locking mechanisms are engaged before using the chair.🪑 Chair Still Will Not LockUse these checks if the chair does not stay locked after adjustment.Return the chair to an unlocked position.Recline and adjust the chair again into the seated position.Check the locking mechanism underneath the left armrest.Check the locking mechanism underneath the right armrest.Engage both armrest mechanisms at the same time.Gently test the chair position before sitting back fully.Tip If the chair will not lock, make sure both armrest mechanisms are engaged simultaneously.✅ Safe Use ReminderCheck the locking mechanisms before sitting back.Make sure the chair is stable before relaxing in the reclined or seated position.Do not force the chair if a locking mechanism does not move normally.Use the chair on a stable, level surface.Stop using the chair if the frame, armrest, or locking mechanism appears damaged.