24V-SS13-CT Cordless Snow Shovel Snow Joe® 24V-SS13-CT Cordless Snow Shovel | Product Guide Clear Snow Without the Cord. The Snow Joe® 24V-SS13-CT Cordless Snow Shovel is a lightweight, tool-only snow-clearing solution for quick pickups on decks, steps, patios, and sidewalks. It clears a 13-inch wide by 6-inch deep path and throws snow up to 20 feet. ⚡ 400 W Motor ❄️ Moves Up to 300 lbs/min 🔋 Battery + Charger Sold Separately Meet the 24V-SS13-CT Key Components 🤲 Upper handle — main grip area with start controls ▶️ Safety switch + ON/OFF switch — two-step start control 🔩 Upper, middle, and lower poles — connect to form the snow shovel handle 🧰 Pole knobs + bolts — secure the pole assemblies together ✋ Auxiliary handle — adjustable support handle for comfort and control ❄️ 2-blade paddle auger — clears and throws snow from the shovel housing 🧊 Scraper bar — helps clear snow close to paved surfaces 🔋 Battery compartment — accepts compatible 24V IONMAX™ batteries Technical Specifications Specification 24V-SS13-CT Product Type Cordless snow shovel Best Use Quick snow pickup on decks, steps, patios, and sidewalks Power Type Cordless 24V battery system Motor 400 W Battery Voltage Max 24V DC max / 21.6V nominal Compatible Battery 24V IONMAX™ lithium-ion battery system Rotor 2-blade plastic paddle auger No Load Speed 1650 ± 10% rpm Clearing Width 13 in. / 33 cm Depth of Snow Cut 6 in. / 15 cm Throw Distance Max 20 ft / 6 m Plowing Capacity Max Up to 300 lbs/min Net Weight 13 lbs / 5.9 kg Product Dimensions 12.5 in. L x 14 in. W x 24.5 in. H Warranty 2 Year Warranty What's in the Box Item 24V-SS13-CT Tool Only Cordless snow shovel upper pole assembly ✔ Cordless snow shovel middle pole assembly ✔ Cordless snow shovel lower pole assembly ✔ Pole knob and bolt sets ✔ 2 sets Manual with registration card ✔ 24V IONMAX™ lithium-ion battery Sold separately 24V IONMAX™ battery charger Sold separately 💡 Tool Only reminder: This 24V-SS13-CT model does not include the battery or charger. Use a compatible 24V IONMAX™ battery and charger. Assembly 🚫 Do not insert the battery until assembly is complete. Accidental starting can cause serious injury. 1 Step 1 Connect the upper pole assembly to the middle pole assembly. › 2 Step 2 Align the screw holes and insert the bolt through the poles. › 3 Step 3 Secure the bolt with the pole knob and tighten. › 4 Step 4 Connect the upper + middle pole assembly to the lower pole assembly. › 5 Step 5 Install the second bolt and knob, then tighten securely. ⚠️ Assembly note: Connect the upper pole and middle pole first. Carefully move the internal wiring to one side when inserting the bolt so the wiring does not interfere with assembly. Getting Started Inspect the area first Remove stones, toys, doormats, wires, boards, and other objects that the rotor blades could pick up and throw. Charge a compatible 24V IONMAX™ battery Use the battery indicator lights to check charge level. Charge the battery before use if needed. Insert the battery Slide the battery into the battery compartment until it clicks and locks into position. Adjust the auxiliary handle Loosen the auxiliary handle knob, move the handle to a comfortable position, and tighten the knob securely. Start the machine Push and hold the safety lock switch with your thumb, then squeeze the ON/OFF switch with your fingers. Once the machine starts, release the safety lock switch. Clear at a comfortable pace Push forward slowly enough to clear the path completely. Slightly overlap each pass for better results. Stop the machine Release the ON/OFF switch. Wait for all moving parts to stop before lifting, inspecting, or servicing the unit. ❄️ Operating tip: For best results, throw snow downwind. Angle the snow shovel slightly left or right to direct the discharge. ⚠️ Surface reminder: This product is intended for paved surfaces. Do not attempt to clear snow from gravel or crushed rock unless carefully keeping the scraper bar clear of loose material. Maintenance & Care 🚫 Always turn off the unit and remove the battery before cleaning, inspecting, servicing, storing, or transporting the snow shovel. 1 Check fasteners often Inspect knobs, bolts, screws, and fasteners regularly to keep the unit in safe working condition. 2 Clear snow after use Run the machine for a few minutes after throwing snow to help prevent the rotor blades from freezing. 3 Use a clean-out tool for clogs Never use your hands to clear the rotor housing. Shut off the motor, remove the battery, wait 10 seconds, then use a clean-out tool. 4 Care for the battery and charger Keep the battery and charger dry. Clean dust and debris from charger vents and contacts with compressed air. 5 Store indoors Remove the battery and store the snow shovel indoors in a dry, locked location out of the reach of children. 6 No lubrication needed The cordless snow shovel does not require lubrication. Bearings are lubricated at the factory for the life of the product. Troubleshooting Guide Only perform the steps described below. If the issue cannot be resolved, contact Shop Joe customer support or an authorized service center. 🔴 Unit Does Not Start Possible Causes Battery is not installed correctly Battery is discharged Safety lock switch was not pressed first Battery protection system may have triggered Solutions Slide the battery into the compartment until it clicks Charge the battery before use Press and hold the safety lock switch, then squeeze the ON/OFF switch Allow the battery to cool if overheated before restarting 🟡 Battery Will Not Charge Possible Causes Battery is not fully seated in the charger Battery temperature is too hot or too cold Charger is not connected to the correct power supply Solutions Remove and reinsert the battery into the charger Let the battery return to the acceptable charging range Plug the charger into a proper 120V AC outlet Contact support if the indicator lights do not come on 🟡 Weak Snow Clearing Performance Possible Causes Battery charge is low Snow is deeper than the recommended cut depth Forward speed is too fast Rotor housing may be clogged Solutions Recharge the battery Clear up to 6 inches of snow per pass Move forward slowly enough to clear the path completely Turn off the unit, remove the battery, wait 10 seconds, then clear with a tool 🟡 Abnormal Vibration Possible Causes Foreign object may have struck the rotor Auger, scraper bar, or internal parts may be damaged Solutions Stop the motor immediately Remove the battery Inspect the unit for damage Do not restart until any damage is repaired 🟡 Snow Is Not Throwing Far Possible Causes Battery charge is low Snow is heavy, wet, or compacted Rotor housing is partially blocked Solutions Recharge the battery Take smaller passes and move more slowly Clear the rotor housing using a clean-out tool, not hands Video Guide Frequently Asked Questions Does the 24V-SS13-CT include a battery and charger? No. The 24V-SS13-CT is a Tool Only model. A compatible 24V IONMAX™ battery and charger are sold separately. Where is this snow shovel best used? This model is ideal for quick, cord-free snow pickups on decks, steps, patios, and sidewalks. How much snow can it clear in one pass? The 24V-SS13-CT clears a path up to 13 inches wide and up to 6 inches deep in one pass. Can I use it on gravel? This product is intended for paved surfaces. If operating near crushed rock or gravel, push down on the handle to keep the scraper bar clear of loose material that the rotor blades could throw. What optional accessories are compatible? Compatible optional accessories listed for this model include: 24VBAT-LTE — 24V IONMAX™ 2.0 Ah lithium-ion battery 24VBAT-LT — 24V IONMAX™ 2.5 Ah lithium-ion battery 24VBAT — 24V IONMAX™ 4.0 Ah lithium-ion battery 24VBAT-XR — 24V IONMAX™ 5.0 Ah lithium-ion battery 24VCHRG-QC — 24V IONMAX™ quick charger 24VCHRG-DPC — 24V IONMAX™ dual-port charger SJCVR-13 — universal 13-inch snow shovel protective cover How should I store the snow shovel off-season? Remove the battery and store the snow shovel indoors in a dry, locked place out of reach of children. Store the battery and charger at room temperature away from moisture. Recharge the battery every 6 months to about 60% capacity during off-season storage. Related articles SJI-OMS20 Indestructible Jumbo Metal Base Oscillating Sprinkler SJ627E Electric Snow Thrower AJ805E Electric Lawn Scarifier + Dethatcher