Clear Snow Without the Cord. The Snow Joe® 24V-SS13 Series cordless snow shovels are designed for quick snow pickup on decks, steps, patios, and sidewalks. This guide applies to 24V-SS13, 24V-SS13-CT, 24V-SS13-XR, 24V-SS13-MAX, and 24V-SS13-TV1. All model variations clear a 13-inch-wide by 6-inch-deep path and throw snow up to 20 feet.
Choose Your Model
Includes the cordless snow shovel, one 24V IONMAX™ 4.0 Ah battery, and a compatible 24V IONMAX™ charger.
Includes the cordless snow shovel. A compatible 24V IONMAX™ battery and charger are sold separately.
Includes the cordless snow shovel, one 24V IONMAX™ 5.0 Ah extended-runtime battery, and a compatible 24V IONMAX™ charger.
Includes the cordless snow shovel, one 24V IONMAX™ 4.0 Ah battery, charger, protective cover, and battery storage organizers.
Includes the cordless snow shovel, one 24V IONMAX™ 4.0 Ah battery, quick charger, weather-proof cover, IceDozer® ice + snow scraper, and extended warranty.
Assembly, operating guidance, and customer-safe troubleshooting in this article apply across the 24V-SS13 Series unless a model-specific package difference is noted.
Meet the 24V-SS13 Series
Key Components
Technical Specifications
| Specification | 24V-SS13 | 24V-SS13-CT | 24V-SS13-XR | 24V-SS13-MAX | 24V-SS13-TV1 |
|---|---|---|---|---|---|
| Product Type | Cordless snow shovel kit | Cordless snow shovel, tool only | Cordless snow shovel extended-runtime kit | Cordless snow shovel bundle | Cordless snow shovel winter-ready bundle |
| Best Use | Quick snow pickup on decks, steps, patios, and sidewalks | Quick snow pickup on decks, steps, patios, and sidewalks | Quick snow pickup on decks, steps, patios, and sidewalks | Quick snow pickup on decks, steps, patios, and sidewalks | Quick snow pickup on decks, steps, patios, and sidewalks |
| Power Type | 24V IONMAX™ cordless battery system | 24V IONMAX™ cordless battery system | 24V IONMAX™ cordless battery system | 24V IONMAX™ cordless battery system | 24V IONMAX™ cordless battery system |
| Motor | 400 W | 400 W | 400 W | 400 W | 400 W |
| Battery / Charger | 4.0 Ah battery + compatible charger ✓ | Battery + charger sold separately | 5.0 Ah extended-runtime battery + charger ✓ | 4.0 Ah battery + charger ✓ | 4.0 Ah battery + quick charger ✓ |
| ✓ Extras | Standard kit | Tool-only package | Extended-runtime kit | Protective cover + battery storage organizers | Weather-proof cover + IceDozer® ice + snow scraper + extended warranty |
| Rotor | 2-blade plastic paddle auger | 2-blade plastic paddle auger | 2-blade plastic paddle auger | 2-blade plastic paddle auger | 2-blade plastic paddle auger |
| No Load Speed | 1650 ± 10% rpm | 1650 ± 10% rpm | 1650 ± 10% rpm | 1650 ± 10% rpm | 1650 ± 10% rpm |
| Clearing Width | 13 in. / 33 cm | 13 in. / 33 cm | 13 in. / 33 cm | 13 in. / 33 cm | 13 in. / 33 cm |
| Depth of Snow Cut | 6 in. / 15 cm | 6 in. / 15 cm | 6 in. / 15 cm | 6 in. / 15 cm | 6 in. / 15 cm |
| Throw Distance Max | 20 ft / 6 m | 20 ft / 6 m | 20 ft / 6 m | 20 ft / 6 m | 20 ft / 6 m |
| Plowing Capacity Max | Up to 300 lbs/min | Up to 300 lbs/min | Up to 300 lbs/min | Up to 300 lbs/min | Up to 300 lbs/min |
| Net Weight | 13 lbs / 5.9 kg | 13 lbs / 5.9 kg | 14 lbs | 13 lbs | 14 lbs |
| Warranty | 2 Years | 2 Years | 2 Years | 2 Years | 3 Years |
| Operator's Manual | View Manual | View Manual | View Manual | View Manual | View Manual |
| Product Page | View Product | View Product | View Product | View Product | View Product |
24V-SS13
24V-SS13-CT
24V-SS13-XR
24V-SS13-MAX
24V-SS13-TV1
Voltage reminder: Initial no-load voltage, when fully charged, peaks at 24V. Nominal voltage under typical load is 21.6V.
What's in the Box
| ✓ Item | 24V-SS13 | 24V-SS13-CT | 24V-SS13-XR | 24V-SS13-MAX | 24V-SS13-TV1 |
|---|---|---|---|---|---|
| Cordless snow shovel upper pole assembly | ✓ | ✓ | ✓ | ✓ | ✓ |
| Cordless snow shovel middle pole assembly | ✓ | ✓ | ✓ | ✓ | ✓ |
| Cordless snow shovel lower pole assembly | ✓ | ✓ | ✓ | ✓ | ✓ |
| Pole knob and bolt sets | 2 sets | 2 sets | 2 sets | 2 sets | 2 sets |
| Manual with registration card | ✓ | ✓ | ✓ | ✓ | ✓ |
| 24V IONMAX™ lithium-ion battery | 4.0 Ah | Sold separately | 5.0 Ah | 4.0 Ah | 4.0 Ah |
| 24V IONMAX™ battery charger | ✓ | Sold separately | ✓ | ✓ | Quick charger ✓ |
| Protective / weather-proof cover | — | — | — | ✓ | ✓ |
| Battery storage organizers | — | — | — | ✓ | — |
| IceDozer® ice + snow scraper | — | — | — | — | ✓ |
| Extended warranty | — | — | — | — | ✓ |
24V-SS13
24V-SS13-CT
24V-SS13-XR
24V-SS13-MAX
24V-SS13-TV1
Assembly — Connecting the Poles
Do not insert the battery until assembly is complete. Accidental starting can cause serious injury.
- Connect the upper pole to the middle pole.Slide the upper pole assembly and middle pole assembly together.
- Align the screw holes.Rotate or position the poles until the screw holes line up.
- Insert the first bolt.Insert a bolt through the aligned holes in the upper and middle poles.
- Secure the first pole connection.Install the pole knob on the other end of the bolt and twist until tight.
- Connect the lower pole.Connect the assembled upper + middle pole section to the lower pole assembly.
- Align the lower screw holes.Make sure the holes in the middle/lower pole connection are aligned.
- Insert the second bolt.Insert the second bolt through the aligned pole holes.
- Secure the second pole connection.Install the second pole knob and twist until tight.
Internal wiring reminder: Connect the upper pole and middle pole first. If the wiring inside the poles interferes with the bolt path, carefully move the wiring to one side when inserting the bolt.
Positioning the Auxiliary Handle
- Loosen the auxiliary handle knob.
- Move the auxiliary handle.Position it where it is comfortable for use.
- Tighten the knob securely.Secure the handle so it does not move or slide on the pole.
Getting Started
- Inspect the area first.Remove stones, toys, doormats, wires, boards, and other objects the rotor blades could pick up and throw.
- Confirm the handle is assembled.Make sure the upper, middle, and lower pole assemblies are connected and secured and the auxiliary handle is tightened.
- Prepare a compatible 24V IONMAX™ battery.Charge the battery before use if needed.
- Insert the battery.Slide the battery into the battery compartment until it clicks and locks.
- Start the machine.Press and hold the safety lock switch, then squeeze the ON/OFF switch. Once the machine starts, release the safety lock switch.
- Clear at a comfortable pace.Push forward slowly enough to clear the path completely and slightly overlap each pass.
- Stop the machine.Release the ON/OFF switch and wait for all moving parts to stop.
Operating tip: For efficient clearing, throw snow downwind. Angle the cordless snow shovel slightly left or right to direct the discharge.
Surface reminder: The manual states this product is intended for paved surfaces. If clearing near crushed rock or gravel, push down on the handle to keep the scraper bar clear of loose material the rotor blades could throw.
Maintenance + Care
Always turn off the unit and remove the battery before cleaning, inspecting, servicing, storing, or transporting the snow shovel.
Troubleshooting Guide
Only perform the customer-safe checks below. Turn off the unit and remove the battery before inspecting or clearing the snow shovel.
Possible Cause
- The internal wiring inside the poles is interfering with the screw holes or bolt path.
Solution
- Connect the upper pole assembly and middle pole assembly first.
- Align the screw holes.
- If needed, carefully move the wiring inside the poles to one side when inserting the bolt.
- Secure the bolt with the pole knob and twist until tight.
- Then connect the upper + middle pole assembly to the lower pole and repeat the bolt-and-knob installation.
Possible Causes
- Battery is not installed correctly.
- Battery is discharged.
- Safety lock switch was not pressed first.
- Battery protection system may have triggered.
Solutions
- Slide the battery into the compartment until it clicks.
- Charge the battery before use.
- Press and hold the safety lock switch, then squeeze the ON/OFF switch.
- Allow the battery to cool if overheated before restarting.
Possible Causes
- Battery is not fully seated in the charger.
- Battery temperature is too hot or too cold.
- Charger is not connected to the correct power supply.
Solutions
- Remove and reinsert the battery into the charger.
- Let the battery return to the acceptable charging range.
- Check the charger and outlet connection.
Possible Causes
- Battery charge is low.
- Snow is deeper than the recommended cut depth.
- Forward speed is too fast.
- Rotor housing may be clogged.
Solutions
- Recharge the battery.
- Clear up to 6 inches of snow per pass.
- Move forward slowly enough to clear the path completely.
- Turn off the unit, remove the battery, wait 10 seconds, then clear with a clean-out tool.
Possible Causes
- A foreign object may have struck the rotor.
- The auger or scraper bar may be damaged.
Solutions
- Stop the motor immediately.
- Remove the battery.
- Inspect the visible parts of the unit for damage.
- Do not restart the unit if damage is present.
Possible Causes
- Battery charge is low.
- Snow is heavy, wet, or compacted.
- Rotor housing is partially blocked.
Solutions
- Recharge the battery.
- Take smaller passes and move more slowly.
- Clear the rotor housing using a clean-out tool, not hands.
Video Guide
Frequently Asked Questions
What is the difference between 24V-SS13 and 24V-SS13-CT?
The 24V-SS13 is sold as a kit with a 24V IONMAX™ 4.0 Ah battery and compatible charger. The 24V-SS13-CT is the tool-only version, so the battery and charger are sold separately.
How do I connect the upper, middle, and lower poles?
Connect the upper pole to the middle pole first, align the screw holes, insert the bolt, and tighten the pole knob. Then connect the upper + middle assembly to the lower pole, align the holes, insert the second bolt, and tighten the second knob.
What if the internal cord or wiring is blocking the handle assembly?
Connect the upper and middle poles first. If the wiring inside the poles interferes with the bolt path, carefully move the wiring to one side while inserting the bolt.
How much snow can the 24V-SS13 Series clear in one pass?
All listed 24V-SS13 Series models clear a path up to 13 inches wide and up to 6 inches deep in one pass.
Can I use the snow shovel on gravel?
The manual states the snow shovel is intended for paved surfaces. If operating near crushed rock or gravel, push down on the handle to keep the scraper bar clear of loose material the rotor blades could throw.
Does the snow shovel need lubrication?
No. The cordless snow shovel does not require lubrication. Its bearings are lubricated at the factory for the life of the product.
Need More Help?
If you need help identifying your model, choosing a compatible 24V IONMAX™ battery or charger, or assembling the handle, contact Shop Joe Customer Support.