SWJ803E Electric Pole Chain Saw Sun Joe® SWJ803E Electric Pole Chain Saw | Product Guide ☀️ Sun Joe® Product Guide10-Inch Bar + Chain 8-Amp Motor 2-Year WarrantySaw What You See.The Sun Joe® SWJ803E Electric Pole Chain Saw helps trim hard-to-reach branches while you stand safely on solid ground. Powered by an 8-amp motor, it features a 10-inch bar and chain, a telescoping pole that adjusts from 5.8 ft to 8 ft, and up to 14 ft of overhead reach.⚡ 8-Amp Electric Motor 🌳 0°–30° Multi-Angle Head 🚫 No Gas, Fumes, or Pull CordsMeet the SWJ803E Key Components🪚10 in. guide bar — supports the cutting chain during trimming⛓️10 in. cutting chain — cuts branches and limbs when properly tensioned and lubricated🛢️Oil tank cap + oil level window — used to fill and monitor bar and chain oil🔒Cam-lock + telescopic pole — adjusts the pole length from 5.8 ft to 8 ft↕️Multi-angle head adjustment dial — adjusts the saw head from 0° to 30°▶️Safety lock button + trigger switch — two-step start control to help prevent accidental starting🤲Rear handle + front foam grip — two-hand grip points for control during operation🔌Appliance cord + cord restraint hook — helps secure the outdoor extension cord during use🧰Hex key wrench/blade screwdriver — used for chain, bar, and tension adjustments🛡️Cutting bar sheath — covers the guide bar and chain during storage or transportTechnical SpecificationsSpecificationSWJ803EProduct TypeElectric pole chain saw / pole prunerPower SourceCorded electricRated Voltage120V ~ 60 HzPower8 ampNo Load Speed5400 ± 10% rpmBar / Chain Length10 in. / 25.4 cmMaximum Cutting Thickness9.5 in. / 24.1 cm; recommended 8.5 in. / 21.6 cmMulti-Angle Head0° to 30°Telescopic Shaft5.8 ft to 8 ft / 1.8 m to 2.4 mOverhead ReachUp to 14 ft / 4.3 mOil Tank Capacity2 fl oz / 60 mlChain Drive Links40Chain Pitch3/8 in. / 9.5 mmChain Gauge0.05 in. / 1.3 mmFile Diameter5/32 in. / 4 mmProduct Dimensions71.25 in. x 6 in. x 3.3 in.Net Weight7.7 lbs / 3.5 kgWhat's in the BoxIncluded ItemSWJ803EElectric pole chain saw✔10 in. / 25.4 cm cutting chain✔10 in. / 25.4 cm guide bar✔Dual-tipped hex key wrench / blade screwdriver✔Cutting bar sheath✔Manual✔💡 Before use: Bar and chain oil is required. Add bar and chain oil before starting the saw.Assembly🚫 Do not plug in the pole chain saw during assembly. Always wear heavy-duty gloves when handling the guide bar and chain.1Step 1Remove the end cover nut and chain/sprocket end cover.›2Step 2Place the chain around the guide bar with teeth facing the correct rotation direction.›3Step 3Fit the chain loop around the sprocket and seat the bar on the mounting surface.›4Step 4Reinstall the chain/sprocket end cover and lightly tighten the end cover nut.›5Step 5Adjust chain tension, then fully tighten the end cover nut.Check chain directionThe sharp side of the teeth must face away from you in the chain rotation direction shown on the guide bar. If installed backwards, the saw will vibrate abnormally and will not cut.Set chain tensionTurn the chain tensioner screw clockwise until the chain seats snugly against the bar with the drive links in the bar groove.Confirm proper movementThe chain should have no sag on the underside of the guide bar and should rotate with the hex key wrench without binding.⚠️ New chain note: A new chain tends to stretch. Check chain tension frequently and adjust as needed.Getting StartedComplete a daily inspectionInspect the chain, guide bar, motor housing, oil port, guide bar rails, chain tension, chain sharpness, and bar and chain oil level before each work session.Add bar and chain oilRemove the oil tank cap and add bar and chain oil to the top of the oil level window. Refill when the oil level drops to 1/4 of a tank.Use the correct outdoor extension cordUse a UL-, CSA-, or ETL-rated outdoor extension cord. Use 16 AWG up to 50 ft, or 14 AWG for 50–100 ft. Do not use an extension cord over 100 ft.Secure the extension cordMake a loop in the power cord, push it through the handle opening and around the cord restraint hook, then connect the extension cord to the appliance cord.Adjust the telescoping poleUnplug the saw, open the cam-lock, extend the pole only to the minimum length needed, then close the cam-lock and confirm the pole is secure.Adjust the multi-angle headUnplug the saw, loosen the adjustment dial counterclockwise, set the head between 0° and 30°, then tighten the dial clockwise.Start the sawMake sure the chain is not touching anything. Press and hold the safety lock button, then squeeze the trigger switch. Release the safety lock button once the saw is running. Stop the sawRelease the trigger switch and wait for the chain to stop. Wait at least five seconds after stopping before restarting the saw.🚫 Shock hazard: Do not operate the pole chain saw within 50 ft of overhead wires. Do not cut trees near electrical wires.⚠️ Cutting reminder: Always use both hands, stand on solid ground, and keep the saw shaft at 60° or less whenever possible. Do not use the saw in a tree, on a ladder, or on a scaffold.Maintenance & Care🚫 Always unplug the power cord before performing adjustments, maintenance, cleaning, or repairs. Wear protective gloves when handling the guide bar and chain.1Check chain tensionCheck tension before use when the chain is cold. The chain should be snug with no slack on the underside of the guide bar, but able to rotate without binding.2Keep the chain lubricatedUse only good quality bar and chain oil. The automatic oil pump requires oil for proper bar and chain operation.3Keep air vents cleanKeep cooling air vents free of sawdust and debris to help prevent motor overheating.4Inspect nuts, screws, and cam-lockPeriodically check that all nuts and screws are secure and that the telescoping pole cam-lock is intact and working properly.5Maintain the guide barTurn the guide bar over when it shows signs of wear, clean the lubrication holes and chain groove, and replace the bar if rails are bent, cracked, broken, spread, or worn.6Clean and store safelyUse mild soap and a damp cloth only. Keep the bar sheath installed during storage and store indoors in a dry, high, or locked place out of reach of children.Troubleshooting GuideOnly perform the steps described below. If the issue cannot be resolved, contact Shop Joe customer support or an authorized service center.🔴 Saw Motor Fails to StartPossible CausesExtension cord is not connected properlyExtension cord is not plugged into a live 120V outletSafety lock button was not fully depressed before the triggerSolutionsConfirm the extension cord is installed properly into the pole saw power cord receptaclePlug the extension cord into a working 120V outletFully press and hold the safety lock button before squeezing the trigger switch🟡 Saw Runs, but Chain Speed Is LowPossible CauseChain is too tightSolutionUnplug the saw and re-tension the chain🟡 Bar and Chain Are Hot or SmokingPossible CausesChain tension is too tightChain oil tank is emptyLubrication holes are pluggedSolutionsUnplug the saw and re-tension the chainRefill the oil tank with bar and chain oilClean the lubrication holes🟡 Motor Runs, but Chain Does Not TurnPossible CausesChain tension is too tightGuide bar or chain is damagedSolutionsUnplug the saw and re-tension the chainInspect the guide bar and chainReplace any damaged part before use🟡 Saw Becomes Pinched or TrappedPossible CauseThe limb may be pinching the guide bar and chain during the cutSolutionsWait for the blade to stopUnplug the power cord and wait five minutes for the saw to coolWear gloves and lift the limb from the ground if safely reachableIf the saw is still trapped, call a professional for assistanceVideo GuideFrequently Asked QuestionsHow far can the SWJ803E reach?The telescoping pole adjusts from 5.8 ft to 8 ft and provides up to 14 ft of overhead reach.What is the maximum cutting thickness?The maximum cutting thickness is 9.5 inches. The recommended cutting thickness is 8.5 inches.What angle can the saw head adjust to?The multi-angle head adjusts from 0° to 30° for cutting at different positions.Can I use the SWJ803E to cut down trees?No. The manual states not to use the pole chain saw to cut down trees. It is designed for trimming small branches and limbs.Does the SWJ803E need bar and chain oil?Yes. The SWJ803E has an automatic oil pump for bar and chain oiling, but bar and chain oil must be added before use. Failure to lubricate the chain can damage the bar and chain.What optional accessories are listed for this model?Compatible optional accessories listed for this model include:SWJ802E-TOOL — hex key wrench / blade screwdriverSWJ-10BAR — 10-inch guide barSWJ-10CHAIN — 10-inch chainSWJ-OIL — bar and chain oil, or equivalent bar and chain oil from a local hardware store24V-CSSHRP-LTE — Sun Joe® 24V IONMAX™ cordless chain saw sharpener