96V-Q4-SB24 Cordless 2-Stage Snow Blower Snow Joe® 96V-Q4-SB24 Cordless Snow Blower | Product GuideClear snow with high-capacity cordless power.The Snow Joe® 96V-Q4-SB24 Cordless Snow Blower is a 96V MAX, 24-inch, self-propelled, 2-stage snow blower powered by four 24V lithium-ion batteries. It features a 3200 W brushless plowing motor, 400 W brushless drive motor, 2 serrated steel auger blades, 180° auto-rotate chute, six 3 W LED lights, and 15-inch knobby tracassist snow tires.🔋 4 x 24V Batteries ❄️ 24 in. Clearing Width 🚜 Self-Propelled DriveKey Components❄️Auger trigger — engages the auger and snow throwing action🔒Safety switch — must be flipped up before engaging the auger trigger🚜Drive trigger — engages the self-propelled wheel drive🎛️Control panel — includes speed controls, LED switch, reverse button, and chute controls🔋Battery compartment — holds four 24V lithium-ion battery packs🛞15-inch snow tires — knobby tracassist tires for winter traction⚙️2-stage system — serrated auger blades feed snow to the impeller for discharge↔️180° chute control — rotates the discharge chute and adjusts deflector angle💡LED lights — six 3 W LED lights for low-light snow removal🧰Chute clean-out tool — safely clears packed snow from the discharge chute🧊Skid shoes — adjust clearance between the scraper blade and the ground🔌Dual-port chargers — two 24VCHRG-DPC chargers includedTechnical SpecificationsSpecification96V-Q4-SB24Product TypeCordless snow blowerSnow Blower Type2-stage, self-propelledBattery Voltage Max96V D.C. max; generated by four 24V lithium-ion batteriesBattery Capacity12.0 AhPlowing Motor3200 W brushlessDrive Motor400 W brushlessCharger Input120V AC | 60 Hz | 160 WCharger Output26V DC | 2.2 A each socketCharging Time Max6 hoursNo Load SpeedAuger: 116–143 rpm; Impeller: 1200–1522 rpmAuger2 serrated steel bladesClearing Width24 in. / 61 cmDepth of Snow Cut17.5 in. / 44.5 cmThrow Distance Max40 ft / 12 mDrive TypeSelf-propelledDirectional Control180° auto-rotate chuteLightsSix 3 W LED lightsTires15 in. / 38 cm knobby tracassist snow tiresTire Pressure20 PSINet Weight147.7 lbs / 67 kgWarranty90-day WarrantyWhat's in the BoxIncluded Item96V-Q4-SB24Cordless snow blower with lower handle✔Upper handle assembly✔Discharge chute assembly✔Handle knobs + bolts✔ 4 eachChute nuts✔ 2 includedCord clip✔Open end wrenches✔ 2 included24V lithium-ion batteries✔ 4 included24V lithium-ion dual-port chargers✔ 2 includedManual with registration card✔Before You Clear Snow🚫 Keep hands, feet, clothing, and hair away from the auger and impeller. Rotating parts continue moving for several seconds after the machine is turned off.🧰 Never use your hands to unclog the chute. Release both triggers, wait for all moving parts to stop, remove the batteries, and use the chute clean-out tool.⚠️ Use only on paved surfaces. This snow blower is intended for paved surfaces. It is not recommended for gravel because loose gravel can be picked up and thrown.👟 Wear protective gear. Use safety glasses, hearing protection, breathing protection, protective gloves, and non-slip footwear.🌧️ Keep dry. Do not expose the unit, batteries, or chargers to rain or wet conditions. Use chargers indoors only.🧍 Keep the area clear. Keep children, pets, and bystanders at least 33 ft / 10 m away from the work area.Battery + Charger Guide🔋 This snow blower requires four batteries installed together. One battery cannot power the tool. Use four batteries of the same voltage and capacity.Battery IndicatorMeaning3 LEDs litBattery charge level is high2 LEDs litBattery charge is decreasing; stop work as soon as possible1 LED litBattery is flat; stop immediately and charge the batteryRemove the batteriesOpen the battery compartment cover and press the push lock buttons to remove the battery packs.Plug in the chargersConnect each charger to a matching electrical wall outlet. Green lights indicate the charger is powered on.Insert the batteriesSlide each battery into the charger until it locks into position. Red lights indicate charging.Remove when fully chargedWhen the charger lights turn green, the batteries are fully charged. A fully discharged pack may take up to 6 hours to charge.⚠️ The charger does not automatically turn off. Unplug the charger at the outlet when charging is complete, then remove the batteries from the charger.🔌 USB-C battery feature: The 24VBAT-XR12 battery includes a USB-C port. It can be charged using a USB-C cable and AC adapter, and when disconnected from power, it can also charge electronic devices such as smartphones or tablets.Assembly Overview🚫 Do not insert the batteries until assembly is complete. Assemble on a flat, stable surface with enough room to move the unit and packaging safely.1HandlesAttach upper handle.›2HeightChoose handle position.›3ChuteInstall discharge chute.›4CableSecure chute cable.Attach the upper handle assemblySlightly spread the upper handle assembly down over the lower handle until it fits into position.Select handle heightAlign the double bolt holes at the preferred height position and secure the handle using the 4 handle knobs and bolts.Install the discharge chutePlace the discharge chute assembly onto the gear plate and push down until the chute sits flush and flat against the housing.Secure the chuteAlign the chute pole holes with the housing holes and use the 12 mm open end wrench to secure the 2 chute bolts.Clip the chute cableClip the cord clip onto the lower handle frame and insert the discharge chute cable into the cord clip.Controls + Features⚙️Auger speed control lever — increases auger speed from 116 rpm to 143 rpm💡LED switch — turns on the six front LED lights↩️Reverse button — activates reverse travel mode🚜Drive speed lever — adjusts self-propelled travel speed↔️Chute control lever — rotates chute up to 180° and adjusts deflector angle🔒Chute lock button — press while raising or lowering the chute deflectorDischarge Chute Adjustment🚫 Never direct the chute at people, pets, vehicles, or windows. Discharged snow and foreign objects can cause injury or property damage.Rotate the chutePull backward or push forward on the chute control lever until the chute is aimed in the desired direction.Adjust the deflectorPress the discharge chute lock button while pushing down or pulling up on the chute control lever to lower or raise the chute deflector.Use a safe anglePosition the chute deflector at a safe angle before engaging the auger. Do not throw snow higher than necessary.Pre-Start Checklist1Charge all four batteriesMake sure all four battery packs are fully charged before use.2Inspect the areaRemove stones, toys, wires, string, broken glass, and other objects that could be picked up and thrown.3Check triggersMake sure the auger and drive triggers engage and release properly before operation.4Check skid shoesConfirm the skid shoes are adjusted evenly and set for the surface being cleared.5Check tire pressureThe recommended tire pressure is 20 PSI. Maintain equal tire pressure on both sides.Starting + Stopping🚫 Make sure both triggers are released before inserting the batteries. Keep hands, feet, and clothing away from the auger area before starting.Install the four batteriesOpen the battery compartment cover and slide all four battery packs down until each clicks and locks into position. Close the cover.Start the augerFlip up the safety switch, then squeeze the auger trigger against the left handle. The auger will begin rotating and throwing snow.Adjust auger speedUse the auger speed control lever to select a comfortable plowing speed.Engage self-propelled driveSqueeze the drive trigger against the right handle to move the snow blower forward.Adjust drive speedUse the drive speed control lever to set a comfortable walking pace. Drive speed can be changed while in motion.Stop the machineRelease the auger trigger. The drive motor and auger will stop. Wait for all moving parts to come to a complete stop, then remove the batteries.📌 Operating note: Engage the auger trigger before the drive trigger when throwing snow. Use slower speed for deep, wet, heavy, or hard-packed snow.Reverse Travel⚠️ Look down and behind before backing up. The machine cannot throw snow while moving backward. If the auger trigger is activated during reverse travel, the unit exits reverse mode and stops.Stop firstRelease both triggers and wait until all movement comes to a complete stop.Press reversePress the reverse button. The reverse indicator LED will light up to show reverse mode is active.Engage the drive triggerSqueeze the drive trigger against the right handle to move backward.⏱️ Reverse timing: Reverse mode stays active for 15 seconds after pressing the reverse button. Squeeze the drive trigger within that time to begin backing up.Clearing a Clogged Chute🚫 Never use hands to clear the chute. Hand contact with the rotating impeller is a common snow blower injury risk.Release both triggersRelease the auger trigger and drive trigger.Wait 10 secondsMake sure the impeller blades and all moving parts have stopped rotating.Remove the clean-out toolTake the chute clean-out tool from the mounting clip on top of the auger housing.Clear the chute safelyUse the shovel-shaped end of the clean-out tool to dislodge snow and ice from the discharge chute.Reattach the toolSecure the clean-out tool back onto the mounting clip before restarting the machine.Skid Shoes + Scraper Blade🧊 Skid shoes control clearance. Adjust both skid shoes equally so the scraper blade stays level with the ground.Surface / ConditionRecommended SettingSmooth paved surfaceRaise skid shoes higher on the auger housing. Allow about 1/8 in. / 3 mm between scraper blade and surface.Uneven or gravel surfaceUse middle or lower skid shoe position. Allow about 1-1/4 in. / 30 mm between scraper blade and surface.Hard-packed snowAdjust skid shoes upward for closer snow removal on paved surfaces.⚠️ Do not let the scraper blade wear too far. If the scraper blade wears down too much, the auger/impeller housing can become damaged.Operating Tips1Clear snow earlySnow is best removed as soon as possible after snowfall.2Use a clear patternFor long driveways, start in the middle and throw snow to both sides when possible.3Watch the windIf possible, move in the same direction as the wind so snow is not thrown back toward you or the cleared path.4Do not force the machineDo not exceed the unit’s intake or throw rate. Use slower forward speed in heavy, wet, deep, or hard-packed snow.5Handle frozen parts carefullyDo not force controls that have frozen. Stop the machine, remove the batteries, and free frozen parts before restarting.Care + Maintenance🚫 Always turn off the snow blower and remove all batteries before maintenance. Wait for all moving parts to stop completely before cleaning, inspecting, or adjusting.1Check hardware oftenInspect bolts and screws frequently for proper tightness to keep the machine in safe working condition.2Run briefly after clearingAfter each snow removal session, run the snow blower for a few minutes to help prevent the collector/impeller from freezing.3Remove snow and iceAfter use, shut off the motor, wait for moving parts to stop, remove the batteries, and wipe residual ice and snow off the unit.4Check tire pressureMaintain tire pressure at 20 PSI and keep pressure equal on both sides.5Use safe cleaning productsDo not use detergents, acids, alkaline solutions, bleaches, or solvents such as acetone to clean the snow blower.🧰 Customer-safe service note: Skid shoes, scraper blade, and shear bolts are listed as replaceable service items. For internal auger/impeller work or gearcase service, route to support for guidance.Shear Bolt Check⚠️ Use only manufacturer-recommended shear bolts. Using other bolt types may cause severe damage and may void warranty coverage.1When to checkIf the auger will not turn after hitting a foreign object or ice jam, check whether the shear bolts have sheared.2Power down firstTurn off the machine, remove all batteries, and wait for all moving parts to stop before checking the auger area.3Replace only with correct partsIf shear bolts are broken, replace them only with manufacturer-recommended shear bolts.Storage1Remove batteriesRemove all battery packs from the snow blower before storage.2Clean before storageClean the snow blower before storing or transporting. Secure the unit during transport.3Inspect for wearExamine the unit for worn, loose, or damaged parts before putting it away.4Store indoorsStore the snow blower indoors in a locked, dry place out of reach of children.Battery + Charger Off-Season Storage🔋 Store batteries properly during off-season. Store battery packs and chargers at room temperature away from moisture. Recharge battery packs every 6 months to 50% capacity, shown as 2 LEDs on.⚠️ Do not store batteries in extreme temperatures. Avoid storage above 105°F / 40.5°C or below 41°F / 5°C. Battery packs stored below 32°F / 0°C for more than 60 minutes must be discarded.Troubleshooting GuideUse these quick checks for common 96V-Q4-SB24 concerns. Always release both triggers, remove all batteries, and wait for all moving parts to stop before inspecting, cleaning, or clearing snow.🔴 Snow Blower Will Not StartPossible CausesSafety switch/start sequence not followedAuger trigger not properly engagedBattery packs not fully seatedBattery charge too lowBatteries are too hot or too coldSolutionsFlip the safety switch up, then squeeze the auger trigger against the left handleRelease and retry, squeezing the auger trigger firmlyPress each battery down until it clicks and locks into placeCharge the batteries if only 1 LED is litAllow batteries to reach normal operating temperature before starting⚙️ Auger Does Not Rotate or Rotates SlowlyPossible CausesShear bolts are brokenForeign object lodged in auger housingLow battery chargeSnow is too wet, heavy, or deepSolutionsInspect shear bolts and replace only with manufacturer-recommended shear boltsRelease both triggers, wait 10 seconds, and use the clean-out tool, not handsUse fully charged battery packsReduce forward speed and make multiple passes🚜 Machine Does Not Move Forward or Moves SlowlyPossible CausesDrive trigger not engagedDrive speed lever set too lowOperating in deep snow or on rough surfaceSolutionsSqueeze the drive trigger against the right handlePush the drive speed control lever forward to increase speedSlow down and allow the self-propel system to work at a comfortable pace🧰 Discharge Chute Is CloggedPossible CausesWet, heavy, or compacted snow packed in chuteThrowing snow too fastSolutionsRelease both triggers and wait 10 secondsUse the chute clean-out tool to dislodge snowNever use hands to clear the chuteReduce forward speed and auger speed❄️ Snow Throw Distance Is ShortPossible CausesLow battery chargeAuger speed too lowWet or heavy snow conditionsDischarge chute not aimed correctlySolutionsRecharge or replace battery packsPush the auger speed control lever forwardReduce forward pace in wet or heavy snowUse the chute control lever and deflector adjustment to aim discharge properly🔌 Battery Will Not Charge or Charges SlowlyPossible CausesBattery is too hot or too coldBattery is not fully seated in chargerBattery pack is deeply dischargedSolutionsAllow battery to reach normal temperatureSlide battery pack into charger until lockedAllow up to 6 hours for a fully discharged packRecharge when 2 LEDs remain to avoid deep discharge🔋 Battery Drains Faster Than ExpectedPossible CausesHeavy snow load or high auger speedBatteries improperly stored off-seasonBatteries of different capacities mixedSolutionsReduce auger speed and forward paceStore batteries at room temperatureRecharge batteries to 50% every 6 months during off-season storageUse four batteries of the same voltage and capacity💡 LED Headlights Do Not WorkPossible CausesLED switch not pressedBattery charge too lowSolutionsPress the LED switch on the control panelRecharge or replace the battery packsLED function may be reduced when battery is critically low↩️ Reverse Mode Not ActivatingPossible CausesAuger trigger engaged during reverse attemptDrive trigger not squeezed within 15 seconds after pressing reverseSolutionsRelease the auger trigger completely before pressing reversePress reverse, confirm LED lights up, then squeeze drive trigger within 15 secondsIf the unit exits reverse mode, release both triggers and press reverse again⚠️ Excessive Vibration or NoisePossible CausesForeign object in auger or impeller housingWorn or damaged auger bladesLoose fastenersSolutionsStop immediately, release triggers, and remove batteriesInspect the auger and impeller areaRemove visible obstruction using safe tools onlyTighten loose fasteners before operatingRoute to support if damage is suspected🧊 Scraper Blade or Skid Shoe ConcernPossible CausesScraper blade worn too farSkid shoes not adjusted equallyUnit is tilting or scraping unevenlySolutionsReplace scraper blade if worn too farUse the 13 mm wrench to adjust skid shoes equally on both sidesRetighten all skid shoe hardware securelyOptional AccessoriesItemModel24V lithium-ion battery quick charger24VCHRG-QC24V lithium-ion dual-port battery charger24VCHRG-DPC24V lithium-ion high speed dual-port battery charger24VCHRG-HS-DPCFrequently Asked QuestionsWhat is the 96V-Q4-SB24 best used for?It is designed for clearing snow from paved surfaces. It is not recommended for gravel, stone, or other unpaved surfaces because loose material can be picked up and thrown.How many batteries does it use?The snow blower requires four 24V lithium-ion batteries installed together. One battery cannot provide sufficient power.Can I mix different 24V battery capacities?No. Use four batteries of the same voltage and same capacity. Using batteries with different capacities can damage the batteries and reduce runtime.What is the clearing width?The clearing width is 24 inches / 61 cm.What is the maximum snow cut depth?The listed depth of snow cut is 17.5 inches / 44.5 cm.What is the maximum throw distance?The maximum throw distance is 40 ft / 12 m, depending on snow condition, battery charge, chute angle, and auger speed.How long does charging take?A fully discharged battery pack can take up to 6 hours to fully charge when within the normal charging temperature range.Can I use the snow blower on gravel?It is not recommended. If used on gravel, keep the skid shoes in a lower position for maximum clearance between the scraper blade and the ground.How do I clear a clogged chute?Release both triggers, wait 10 seconds for moving parts to stop, remove the batteries, and use the chute clean-out tool. Never use hands to clear the chute.Why will the auger not turn?Common causes include broken shear bolts, a foreign object lodged in the auger housing, low battery charge, or snow that is too wet, heavy, or deep. Stop the unit, remove the batteries, and inspect safely before retrying.Why is the throw distance short?Common causes include low battery charge, auger speed set too low, wet or heavy snow, or chute angle not set correctly. Recharge the batteries, increase auger speed, slow down, and adjust the chute.How should I store the batteries off-season?Store batteries at room temperature away from moisture. Recharge every 6 months to about 50% capacity, shown as 2 LEDs on.What warranty does it have?The 96V-Q4-SB24 is backed by a 90-day limited warranty for ordinary household use when purchased from Shop Joe or an authorized seller with proof of purchase. Related articles 24V-X2-TLR14 Cordless Tiller + Cultivator