Clear Snow Without the Cord. The Snow Joe® 24V-SS12 Series is a 24V cordless snow shovel platform built for quick snow pickup. Verified 24V-SS12 Series configurations in this guide include 24V-SS12-CT, 24V-SS12-XR and its verified color variations, and 24V-SS12-BDL. The same guide can also be used to identify 24V-SS12 and other 24V-SS12 color-coded variants; always use the exact product listing to confirm package-specific battery, charger, color, and accessory contents.
Choose Your Model
24V-SS12 / 24V-SS12 Color Variations
Base and color-coded 24V-SS12 variants use the same 12-inch cordless snow shovel platform. Battery, charger, color, and bundle contents can vary by exact product listing.
24V-SS12-CT — Tool Only
Includes the cordless snow shovel. A compatible 24V IONMAX™ battery and charger are not ✓.
24V-SS12-XR — 5.0 Ah Kit
Includes the 12-inch cordless snow shovel, one 24V 5.0 Ah lithium-ion battery, and the 24VCHRG-QC quick charger. Verified Shop Joe color listings include Blue, Red, Gray, and Orange.
24V-SS12-BDL — 4.0 Ah Bundle
Includes the cordless snow shovel, 24V 4.0 Ah battery, 24V charger, protective cover, and ice scraper with polar fleece mitt.
Assembly, operation, and customer-safe care guidance below is based on the official 24V-SS12-XR and 24V-SS12-BDL manuals and the official Shop Joe 24V-SS12 product listings. Where package contents differ, follow the exact model listing.
Meet the 24V-SS12 Series
Key Components
Technical Specifications
| Specification | 24V-SS12 / Color Variations | 24V-SS12-CT | 24V-SS12-XR + XR Colors | 24V-SS12-BDL |
|---|---|---|---|---|
| Product Type | 12-inch cordless snow shovel; confirm exact listing | Tool-only cordless snow shovel | 5.0 Ah cordless snow shovel kit | 4.0 Ah cordless snow shovel bundle |
| Best Use | Quick snow pickup; confirm exact listing | Decks, steps, patios, and sidewalks | Decks, steps, patios, and sidewalks | Quick snow pickup |
| Power System | 24V IONMAX™ platform | 24V IONMAX™ platform | 24V IONMAX™ platform | 24V IONMAX™ platform |
| Motor | 324 W | 324 W | 324 W | 324 W |
| Battery / Charger | Varies by exact product listing | Battery + charger not ✓ | 5.0 Ah battery + 24VCHRG-QC quick charger | 4.0 Ah battery + 24V IONMAX™ charger |
| Charge Time Max | Depends on ✓ battery | Depends on battery used | 2 hr 20 min | 1 hr 50 min |
| Rotor | 2-blade paddle auger | 2-blade paddle auger | 2-blade paddle auger | 2-blade paddle auger |
| No Load Speed | 2700 RPM | 2700 RPM | 2700 RPM | 2700 RPM |
| Clearing Width | 12 in. / 30.5 cm | 12 in. / 30.5 cm | 12 in. / 30.5 cm | 12 in. / 30.5 cm |
| Depth of Snow Cut | Up to 6 in. / 15 cm | Up to 6 in. / 15 cm | Up to 6 in. / 15 cm | Up to 6 in. / 15 cm |
| Throw Distance Max | Up to 20 ft / 6 m | Up to 20 ft / 6 m | Up to 20 ft / 6 m | Up to 20 ft / 6 m |
| Net Weight | Varies by exact product listing | 9.5 lb listed on product page | 11.7 lb / 5.3 kg in XR manual | 12.6 lb / 5.7 kg |
| Warranty | Confirm exact product listing | 2 Years | 2 Years | 2 Years |
| Operator's Manual | Use the manual that matches the exact SKU | Use the manual that matches the exact SKU | View XR Manual | View BDL Manual |
24V-SS12 / Color Variations
24V-SS12-CT
24V-SS12-XR + XR Colors
24V-SS12-BDL
Voltage reminder: Initial no-load voltage, when fully charged, peaks at 24V. Nominal voltage under typical load is 21.6V.
What's in the Box
| ✓ Item | 24V-SS12 / Color Variations | 24V-SS12-CT | 24V-SS12-XR + XR Colors | 24V-SS12-BDL |
|---|---|---|---|---|
| Cordless snow shovel | Confirm exact listing | ✓ | ✓ | ✓ |
| Handle assembly | Confirm exact listing | ✓ with shovel assembly | ✓ | ✓ |
| Pole knob | Confirm exact listing | ✓ with shovel assembly | ✓ | ✓ |
| Curved head bolt | Confirm exact listing | ✓ with shovel assembly | ✓ | ✓ |
| Saddle washer | Confirm exact listing | ✓ with shovel assembly | ✓ | ✓ |
| 24V IONMAX™ battery | Varies by exact listing | Sold separately | 5.0 Ah | 4.0 Ah |
| 24V IONMAX™ charger | Varies by exact listing | Sold separately | 24VCHRG-QC | ✓ |
| Protective cover | Varies by exact listing | — | — | ✓ |
| Ice scraper + polar fleece mitt | Varies by exact listing | — | — | ✓ |
| Manual with registration card | Use exact package listing | Use exact package listing | ✓ | ✓ |
24V-SS12 / Color Variations
24V-SS12-CT
24V-SS12-XR + XR Colors
24V-SS12-BDL
Assembly — Connecting the Poles
Keep the battery removed while assembling the snow shovel.
- Slide the upper pole onto the lower pole. Push the upper pole into position on the lower pole.
- Align the screw holes. Rotate or position the pole sections until the hardware holes line up.
- Keep the internal wiring clear. If the wiring inside the pole is in the way of the bolt, carefully move it to one side. Do not pinch the wiring between the pole sections.
- Insert the curved head bolt. Pass the curved head bolt through the aligned pole holes.
- Install the saddle washer and knob. Secure the pole connection using the saddle washer and knob shown in the operator's manual.
- Check the connection. Make sure the pole is secure and the internal wiring is not trapped before installing the battery.
Unable to assemble the handle because of an existing cord? The official manual instructs you to carefully move the wiring inside the pole to one side if it blocks the bolt path. Do not cut, disconnect, pinch, or force the internal wiring.
Positioning the Auxiliary Handle
- Stop the machine and remove the battery. Wait until the blade comes to a complete stop.
- Loosen the auxiliary handle. Turn the handle knob counterclockwise.
- Rotate the handle. Move the auxiliary handle to a comfortable position.
- Tighten the handle knob. Secure the auxiliary handle before reinstalling the battery.
Getting Started
- Inspect the area. Remove stones, toys, and other objects the rotor could pick up and throw.
- Confirm assembly. Make sure the pole hardware and auxiliary handle are secure.
- Prepare the battery. Charge a compatible battery before use when needed.
- Insert the battery. Slide it into the battery compartment until it clicks into position.
- Start the snow shovel. Press and hold the safety lock switch, then squeeze the trigger switch. Release the safety lock once the machine starts.
- Clear at a comfortable pace. Move slowly enough to clear the path completely.
- Direct the discharge. Use the angle control lever to send snow left or right.
- Stop the unit. Release the trigger switch.
Operating tips: Throw snow downwind and slightly overlap each pass. For deeper drifts, hold the upper and auxiliary handles and use a swinging or sweeping motion, removing up to 6 inches of snow per pass.
Gravel or crushed rock: The manual says to push down on the handle to keep the scraper blade clear of loose material that the rotor blades could throw.
Maintenance + Care
Remove the battery before maintenance, inspection, cleaning, or storage.
Troubleshooting Guide
Use only the customer-safe checks supported by the manuals and product pages.
Possible Cause
- The internal wiring is blocking the bolt path.
Solution
- Keep the battery removed.
- Slide the upper pole onto the lower pole and align the holes.
- Carefully move the internal wiring to one side if needed.
- Insert the curved head bolt, then secure it with the saddle washer and knob.
- Do not pinch, cut, or force the wiring.
Checks
- Confirm the battery is charged.
- Remove and reinstall the battery so it is fully seated in the compartment.
- Press and hold the safety lock switch, then squeeze the trigger switch.
Checks
- Make sure the battery is fully seated in the charger.
- If the battery is too hot or too cold, allow it to return to the charger's acceptable temperature range.
- Use only compatible 24V IONMAX™ batteries and chargers.
Solution
- Use the angle control lever to direct discharge left or right.
- The manual states: turn the lever right to send snow left, and turn it left to send snow right.
Frequently Asked Questions
What is the difference between 24V-SS12-CT, 24V-SS12-XR, and 24V-SS12-BDL?
24V-SS12-CT is sold as a tool-only model without a battery or charger. 24V-SS12-XR uses a 5.0 Ah battery and quick charger. 24V-SS12-BDL uses a 4.0 Ah battery and charger and adds a protective cover plus an ice scraper with polar fleece mitt.
What color variations are verified for the 24V-SS12-XR?
Current official Shop Joe listings verified for the XR configuration include Blue, Red, Gray, and Orange.
How do I connect the upper and lower poles?
Slide the upper pole onto the lower pole, align the screw holes, and secure the connection using the curved head bolt, saddle washer, and knob.
What if the internal cord is blocking the bolt during assembly?
Carefully move the wiring inside the pole to one side if it is in the way of the bolt. Do not pinch, cut, disconnect, or force the wiring.
How wide and deep can the 24V-SS12 Series clear?
The verified 24V-SS12 configurations clear a 12-inch-wide path up to 6 inches deep.
How far can it throw snow?
Up to 20 feet, depending on conditions.
Does the snow shovel require lubrication?
No. The manual states that the cordless snow shovel does not need lubrication.
Need More Help?
If you need help identifying your 24V-SS12 Series model, confirming package contents, choosing a compatible 24V IONMAX™ battery or charger, or assembling the pole, contact Shop Joe Customer Support.