Shop Joe offers free standard ground shipping on qualifying orders. Use this guide to check whether your order meets the purchase, destination, and product requirements before checkout.
Free-shipping offer: Orders totaling $150 or more may receive free standard ground shipping at checkout when shipped within the 48 contiguous United States.
Free-Shipping Requirements
Order Minimum
Your qualifying purchase must total at least $150.
Eligible Destination
The offer applies only to delivery addresses within the 48 contiguous U.S. states.
Shipping Method
The offer applies to standard ground shipping. Shipping surcharges, flat rates, and additional oversized freight charges are not included.
How to Check Whether Your Order Qualifies
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Confirm the Qualifying Purchase Total
Make sure the eligible products in your order meet the $150 minimum. Taxes, shipping charges, discounts, protection plans, gift cards, and gift-wrapping charges do not count toward the qualifying purchase amount.
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Confirm the Delivery Destination
Verify that the shipping address is within one of the 48 contiguous U.S. states.
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Review the Product Page
Check each product page for shipping notices.
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Review Shipping Charges at Checkout
Confirm the available shipping method and final shipping charge before placing the order. Oversized freight charges, surcharges, or flat-rate fees may still apply.
Important: An order above $150 is not automatically eligible if it includes an ineligible product, an excluded destination, or a shipping surcharge, flat rate, or oversized freight charge.
Lost, Damaged, or Stolen Packages
If you purchased package protection during checkout and your shipment is lost, damaged, or stolen, submit a claim through the customer portal linked in the official Shop Joe Shipping Policy.
Keep your order information available. Your Shop Joe confirmation email contains your order number and order details. You can also sign in at shopjoe.com and review My Account > Order History for available order and shipment details.
Frequently Asked Questions
Does tax count toward the $150 minimum?
No. Taxes do not count toward the minimum qualifying purchase.
Do gift cards or protection plans count toward the minimum?
No. Gift cards and protection plans do not count toward the $150 qualifying amount.
Does every order over $150 receive completely free shipping?
Not necessarily. Some products are ineligible, and shipping surcharges, flat rates, or oversized freight charges may still apply. Review the product page and checkout total before submitting the order.
Where can I check my order and shipment details?
Check your Shop Joe confirmation email or sign in at ShopJoe.com and open My Account > Order History. If you cannot locate the order, contact Shop Joe Customer Support.