Effective: September 1, 2022
All Season Power LLC, in cooperation with the U.S. Consumer Product Safety Commission, is recalling certain units of the Sun Joe 24V-X2-17LM and 24V-X2-17LM-CT Lawn Mowers.
STOP USING THE MOWER IMMEDIATELY if your mower may be included in this recall.
The lawn mower blade can detach unexpectedly and create a potential laceration hazard.
What Is the Recall Hazard?
The mower blade can detach unexpectedly. The official recall notice states that there were 31 reports of either the bolt securing the mower blade or the mower blade itself detaching.
No injuries were reported in the official recall notice.
What Should I Do?
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Stop Using the Lawn Mower
Immediately stop using the mower while you determine whether its serial number is included in the recall.
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Locate the Serial Number
Find the serial number on the white label located on the ejector flap.
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Compare It with the Affected Ranges
Check the serial number against the official affected ranges listed below.
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If Your Mower Is Affected, Follow the Recall Instructions
If the serial number falls within one of the affected ranges, follow the official Customer Repair Instructions for inspecting the mower and securing the blade.
Affected Serial Number Ranges
This recall only affects lawn mowers whose serial numbers fall within one of the ranges below.
The serial number can be found on the white label on the ejector flap.
View All Affected Serial Number Ranges
0200930000001–0200930003294
0200940000001–0200940002196
0219250000001–0219250000366
0219260000001–0219260000366
0219270000001–0219270000366
0256230000001–0256230001830
0258410000001–0258410001464
0258420000001–0258420001830
0260770000001–0260770001830
0260860000001–0260860000732
0262090000001–0262090002196
0262860000001–0262860001464
0262870000001–0262870000366
0264540000001–0264540000366
0264550000001–0264550000366
0264560000001–0264560000366
0264570000001–0264570000366
0264580000001–0264580000366
0302830000001–0302830000366
0328140000001–0328140000366
0328150000001–0328150000366
0328160000001–0328160000366
0328170000001–0328170000366
0328180000001–0328180000366
0328190000001–0328190000366
0332730000001–0332730000366
0332740000001–0332740000366
0332750000001–0332750000366
0332760000001–0332760000366
0332770000001–0332770000366
0332790000001–0332790000366
0332800000001–0332800000366
0332810000001–0332810000366
0332820000001–0332820000366
0332830000001–0332830000366
0334620000001–0334620001098
0200920000367–0200920000732
0238630000001–0238630000366
0260850000001–0260850000366
0334560000001–0334560000350
0357320000001–0357320000420
Official Inspection + Repair Instructions
Before inspecting the mower, turn it OFF and remove both batteries and the safety key.
The mower blade is sharp. The official repair instructions specify wrapping the blade or wearing gloves and using extra caution when servicing it.
The official Customer Repair Instructions specify a ratchet wrench and estimate the inspection and repair at approximately 5 minutes.
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Disconnect the Mower
Turn the mower OFF and remove the batteries and safety key.
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Carefully Turn the Mower Upside Down
Position the mower as shown in the official repair instructions so the blade assembly can be inspected.
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Inspect the Blade Assembly
Confirm that the lug nut, lock washer, plastic carrier, and blade are all in place.
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Tighten the Lug Nut
Using a ratchet wrench, turn the lug nut clockwise until it is snug against the lock washer.
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Review the User Manual Before Use
Review the mower's user manual instructions before operating the product again.
Recall Troubleshooting Video
Having trouble viewing the video? Watch the recall troubleshooting video on YouTube.
Recall Contact Information
10 AM–6 PM EST
Do not continue using an affected mower until the recall inspection and blade-security instructions have been completed.