At Shop Joe, your safety and product performance are our top priorities. 

If you need replacement parts, repair guidance, or safety information, our support team can help. If your product is still under warranty, please contact our support team before attempting any repairs. In some cases, a full replacement may be recommended.

Above All Else, All Season Power, LLC (“All Season Power”) is dedicated to you, our customer. We strive to make your experience as pleasant as possible. Unfortunately, there are times when a Snow Joe®, Sun Joe®, Aqua Joe® or Auto Joe® product (“Product”) does not work or breaks under normal operating conditions. We think it’s important that you know what you can expect from us. That’s why we have a Limited Warranty (“Warranty”) for our Products.  Check out Our Customer Promise + Warranty.