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General Product FAQs

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Can I use my mower without a grass bag?
Fuse Replacement in Shop Joe Products
Motor and Internal Parts Replacement
New Charger will only have two Prongs (24VCHRG-QC)
What extension cord can I use?
Where can I find FAQs on my Snow Joe + Sun Joe product?
Why does my pressure start and stop as soon as I turn it on?

Still can’t find what you’re looking for? We’d love to chat! Our Shop Joe Care Team are here to help Monday through Saturday, 10am–6pm EST. After hours? Our virtual assistant Winter is always on standby to lend a hand. Prefer to talk? Call us at (866) 225-9723 between the hours of 10am and 6pm EST, Monday through Saturday. Please note: holiday hours may vary.

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