24V-PS8-LTE Cordless Telescoping Pole Chain Saw Sun Joe® 24V-PS8-LTE Cordless Telescoping Pole Chain Saw | Product Guide See It? Saw It — With Sun Joe®. The Sun Joe® 24V-PS8-LTE Cordless Telescoping Pole Chain Saw helps trim hard-to-reach branches while standing safely on solid ground. Powered by the 24V IONMAX™ system, this cordless pole saw features an 8-inch auto-lubricating bar and chain, multi-angle head adjustment from 0° to 30°, and a telescoping pole that extends from 3.7 ft to 7.2 ft for up to 14 ft of overhead reach. ⚡ 24V Cordless Power 🌳 7.5 in. Max Cutting Thickness 🚫 No Gas, Fumes, or Pull Cords Meet the 24V-PS8-LTE Key Components 🛡️ Cutting bar sheath — covers the bar and chain during storage or transport 🛢️ Oil tank cap + oil window — used to fill and check bar and chain oil level 🪚 Chain saw head — holds the 8-inch guide bar, chain, sprocket cover, and auto-oiler ↔️ Multi-angle head dial — adjusts the chain saw head to 0°, 15°, or 30° 📏 Telescoping pole — extends from 3.7 ft to 7.2 ft for overhead reach 🤲 Auxiliary handle — adjustable handle with -45°, 0°, and 45° positions 🔐 Safety lock switch — must be held forward before squeezing the trigger switch 🎚️ Trigger switch — starts the saw when used with the safety lock switch 🔋 24V IONMAX™ battery — 2.0 Ah battery with LED charge indicators 🔌 24V charger — charges the included battery in about 1 hr 20 min ⚙️ Chain tensioner ring — adjusts the chain tension on the guide bar 🔧 Hex key wrench — included for bar and chain service tasks described in the manual Technical Specifications Specification 24V-PS8-LTE Product Type Cordless telescoping pole chain saw Best Use Trimming small branches and limbs while standing on solid ground Power Source 24V IONMAX™ lithium-ion battery Battery Voltage Max 24V DC max / 21.6V nominal under typical load Battery Capacity 2.0 Ah Battery Model 24VBAT-LTE Charger Model 24VCHRG-AC Motor 350 W No Load Speed 2800 RPM Bar + Chain Length 8 in. / 20.3 cm Maximum Cutting Thickness 7.5 in. / 19 cm max; 6.5 in. / 16.5 cm recommended Multi-Angle Head 0° to 30° Telescoping Pole 3.7 ft to 7.2 ft / 1.1 m to 2.2 m Overhead Reach Up to 14 ft / 4.3 m Auxiliary Handle Angles -45°, 0°, 45° Oil Tank Capacity 2.7 fl oz / 80 ml Chain Drive Links 33 Chain Pitch 3/8 in. / 9.5 mm Chain Gauge 0.050 in. / 1.3 mm File Diameter 5/32 in. / 4 mm Charge Time Max Approx. 1 hr 20 min Net Weight 7.7 lbs / 3.5 kg Warranty 2 Year Warranty 💡 Voltage note: Initial no-load voltage when fully charged peaks at 24V. Nominal voltage under typical load is 21.6V. What's in the Box Included Item 24V-PS8-LTE Telescoping pole with auxiliary handle ✔ Chain saw head with chain and bar pre-mounted ✔ Chain saw bar sheath ✔ 24V IONMAX™ lithium-ion battery ✔ 2.0 Ah 24V IONMAX™ lithium-ion battery charger ✔ Hex key wrench ✔ Manual ✔ Assembly 🚫 Do not insert the battery until assembly is complete. The guide bar, chain, and chain/sprocket end cover must be installed before starting the motor. 1 Step 1 Confirm the bar and chain are installed and properly tensioned. › 2 Step 2 Open the assembly lock on the telescoping pole. › 3 Step 3 Push the chain saw head into the pole until the lock tabs snap in. › 4 Step 4 Close the assembly lock and confirm the head is secure. Check the pre-mounted bar and chain The chain saw head ships with the bar and chain pre-mounted. Before use, check that the chain is snug on the guide bar and can rotate by hand without binding. Connect the chain saw head Open the assembly lock on the telescoping pole and push the chain saw head into the opening at the end of the pole. Lock the head in place When the lock tabs snap in, close the assembly lock. Do not use the pole saw unless the chain saw head is fully locked. Remove the head only when safe Release the trigger, remove the battery, unlock the assembly lock, press the lock tabs on both sides, and pull the chain saw head out. Battery Charging Remove the battery Press the push lock button and pull the battery pack out of the battery compartment. Connect the charger Confirm the charger voltage matches the outlet. Plug the charger adapter into an appropriate AC outlet, then connect the charger plug to the battery charge socket. Monitor the LEDs The battery indicator LEDs will twinkle and illuminate one by one during charging. Unplug when complete Charging takes about 1 hr 20 min. When all 3 LEDs are illuminated, unplug the charger from the outlet first, then disconnect it from the battery. 🔋 Battery care tip: Recharge when you notice a drop in power. Never allow the battery pack to become fully discharged, as this can cause irreversible battery damage. Getting Started Inspect the work area Keep bystanders and pets at least 50 ft away. Never use the pole saw within 50 ft of power lines. Add bar and chain oil Before starting, remove the oil tank cap and add bar and chain oil to the top of the oil level window. The saw uses approximately 0.15 fl oz / 4 ml of oil per minute. Adjust the telescoping pole Remove the battery, unclip the telescoping lock, extend the pole only as far as needed, then close the telescoping lock securely. Adjust the cutting head angle Remove the battery. Press both rotating buttons at the same time and set the head to 0°, 15°, or 30°. Release only when the head clicks securely into place. Adjust the auxiliary handle Set the auxiliary handle to -45°, 0°, or 45° as needed. Tighten the lock knob before operating. Install the battery Slide the battery into the battery compartment until it clicks and locks into position. Start the pole saw Push and hold the safety lock switch forward with your thumb, then squeeze the On/Off trigger switch. Once the tool is running, release the safety lock switch. Stop the pole saw Release the On/Off trigger switch. Wait for the chain to fully stop before moving, inspecting, or setting the tool down. 🚫 Overhead safety reminder: Never stand directly under the limb being cut. Do not use this pole saw in a tree, on a ladder, on a scaffold, or on unstable support. ⚠️ Cutting capacity reminder: This saw is designed for trimming small branches and limbs up to a recommended 6.5 in. diameter, with a maximum cutting thickness of 7.5 in. depending on wood type. Cutting Tips 1 Use both hands Keep one hand on the rear handle and the other on the pole or auxiliary handle. Maintain a firm grip with thumbs and fingers wrapped around the handles. 2 Keep the saw angle at 60° or less The manual recommends positioning the pole chain saw shaft at an angle of 60° or less depending on the cutting situation. 3 Let the chain do the work Let the chain reach full speed before entering the cut. Apply only light downward pressure and keep the saw running through the cut. 4 Remove long branches in stages For pruning, remove long branches in several stages. Undercut the branch about one-third through, then overcut to drop the branch before making the final cut. 5 Avoid kickback Do not let the guide bar tip touch any object. Cut one branch at a time and avoid boring or plunge cuts. Maintenance & Care 🚫 Always remove the battery before adjustments, maintenance, cleaning, storage, or repairs. Wear protective gloves when handling the bar and chain. 1 Check chain tension before each use A cold chain should have no slack on the underside of the guide bar, but it should still rotate by hand without binding. 2 Retension new chains frequently A new chain stretches during early use. Check and retension as needed, especially during the first few work sessions. 3 Keep the chain lubricated Use only bar and chain oil designed for chain saws. Failure to lubricate the chain can damage the bar and chain. 4 Clean the oil port and bar rails Before each work session, inspect the oil port and guide bar rails and clean away debris. 5 Inspect hardware and locks Periodically check that nuts and screws are tight. Confirm the telescoping lock and assembly lock are intact and working properly. 6 Watch for dull-chain symptoms If sawdust looks like dust, cutting becomes difficult, the cut is not straight, or vibration increases, the chain may need sharpening or replacement. 7 Store safely Remove the battery, clean the saw, install the bar sheath, and store indoors in a dry place out of children’s reach and away from corrosive agents. 🛢️ Oil seepage note: It is normal for oil to seep from the saw when not in use. To help prevent seepage, empty the oil tank after each use. For storage of 3 months or longer, keep the chain lightly lubricated to help prevent rust. Troubleshooting Guide Remove the battery before inspecting, cleaning, adjusting, or performing maintenance. Only perform the checks below. 🔴 Saw Motor Fails to Start Possible Causes Battery is not inserted properly Battery is discharged Safety lock switch was not held forward before squeezing the trigger Chain may be too tight Solutions Remove and reinsert the battery until it clicks Check battery charge level and recharge if needed Hold the safety lock switch forward first, then squeeze the trigger If the chain is too tight, loosen the tensioner slightly until the chain can rotate by hand without binding 🔴 Chain Not Turning Despite Motor Running Possible Causes Chain is overtightened Oil tank is empty Lubrication holes or oil port are blocked Solutions Remove the battery Check and adjust chain tension Refill bar and chain oil to the top of the oil level window Clean the oil port and guide bar lubrication holes 🔴 Bar and Chain Running Hot or Smoking Possible Causes Oil tank is empty Lubrication holes are blocked Chain is dull or overtightened Solutions Stop immediately and remove the battery Let the saw cool for at least 5 minutes Check and refill bar and chain oil Clean oil port and guide bar lubrication holes Adjust chain tension or replace a dull chain 🔴 Kickback Occurs Possible Causes Guide bar tip contacted an object Chain was pinched along the top of the bar Chain is dull, loose, or improperly tensioned Solutions Release the trigger immediately Do not restart until the cause is identified Never let the bar tip contact any object Cut only one branch at a time Keep the chain sharp and properly tensioned 🔴 Saw Becomes Pinched or Trapped Possible Causes Limb under tension closed on the chain Finishing cut was made too early Solutions Release the trigger and wait for the chain to stop Wait 5 minutes for the saw to cool Remove the battery and wear gloves If reachable from the ground, lift the limb to release the pinch If the saw remains trapped, do not force it; call a professional for assistance 🟡 Chain Installed Backwards Possible Signs Saw vibrates abnormally Saw will not cut correctly Solutions Remove the battery Remove the end cover and chain Flip the chain so the sharp side of the teeth faces away from you in the chain rotation direction marked on the guide bar Reinstall and tension properly 🟡 Chain Speed Is Low / Saw Feels Underpowered Possible Causes Battery charge is low Chain is too tight Chain is dull Bar or chain is damaged Solutions Recharge the battery if 2 or fewer LEDs are lit Check chain tension and loosen slightly if it cannot rotate by hand Replace a dull chain if cutting becomes difficult Inspect the guide bar for wear, bending, cracks, or broken rails 🟡 Battery Not Holding Charge / Short Runtime Possible Causes Battery was deeply discharged Battery was stored incorrectly Battery is nearing end of service life Solutions Recharge immediately and do not fully discharge the battery Store the battery at about 77°F / 25°C and at least 40% charged Replace the battery if capacity has noticeably declined 🟡 Charger Not Charging Battery Possible Causes Battery is too hot after use Charging temperature is outside 41°F–105°F Charger cord or outlet connection issue Solutions Let the battery cool to room temperature before charging Charge only between 41°F and 105°F / 5°C–40.5°C Check that the charger is plugged into a working 100–240V AC outlet Unplug when all 3 LEDs are illuminated 🟡 Telescoping Pole Feels Loose Possible Causes Telescoping lock is not fully closed Pole is not set firmly at the desired length Solutions Remove the battery Collapse the pole slightly and re-extend to the desired length Firmly close the telescoping lock Test that the pole is secured before reinserting the battery 🟡 Multi-Angle Head Will Not Lock Possible Causes Both rotating buttons were not pressed at the same time Head did not fully click into the 0°, 15°, or 30° position Solutions Remove the battery Press both rotating buttons simultaneously Rotate to 0°, 15°, or 30° Release only when the head clicks securely into place 🟡 Oil Leaks When Stored Possible Cause Normal oil seepage from the automatic oiler Solutions Empty the oil tank after each use to help prevent seepage For long-term storage, keep the chain lightly lubricated to prevent rust Video Guide Frequently Asked Questions What comes with the 24V-PS8-LTE? The 24V-PS8-LTE includes the telescoping pole with auxiliary handle, chain saw head with chain and bar pre-mounted, chain saw bar sheath, 24V IONMAX™ 2.0 Ah lithium-ion battery, 24V IONMAX™ lithium-ion battery charger, hex key wrench, and manual. How high can this pole saw reach? The telescoping pole extends from 3.7 ft to 7.2 ft and provides up to 14 ft of overhead reach. What is the maximum cutting thickness? The maximum cutting thickness is 7.5 in. depending on wood type. For regular trimming, the recommended cutting thickness is 6.5 in. Does the chain need oil? Yes. The pole chain saw must be filled with bar and chain oil before use. Failure to lubricate the chain can damage the bar and chain. The oil tank capacity is 2.7 fl oz. How long does the battery take to charge? The included 24VBAT-LTE battery charges in approximately 1 hour and 20 minutes. Unplug the charger when all 3 LEDs are illuminated. Can I use this near power lines? No. Keep at least 50 ft away from power lines. Contact with or use near power lines may cause serious injury, electric shock, or death. What optional accessories are listed for this model? Optional accessories listed for the 24V-PS8-LTE include: 24VBAT-LTE — 24V IONMAX™ 2.0 Ah lithium-ion battery 24VBAT-LT — 24V IONMAX™ 2.5 Ah lithium-ion battery 24VBAT — 24V IONMAX™ 4.0 Ah lithium-ion battery 24VBAT-XR — 24V IONMAX™ 5.0 Ah lithium-ion battery 24VCHRG-QC — 24V IONMAX™ quick charger 24VCHRG-DPC — 24V IONMAX™ dual-port charger SWJ-8CHAIN — 8 in. chain SWJ-8BAR — 8 in. bar SJWB — universal wall bracket with mounting hardware How should I store the 24V-PS8-LTE? Remove the battery, clean the pole chain saw, install the bar sheath, and store indoors in a dry place that is inaccessible to children. Keep the unit away from corrosive agents such as garden chemicals and de-icing salts. Related articles MJ500M Manual Reel Mower With Grass Catcher Battery Lawn Mower