24V-PS8-LTE Cordless Telescoping Pole Chain Saw Sun Joe® 24V-PS8-LTE Cordless Telescoping Pole Chain Saw | Product Guide ☀️ Sun Joe® Product Guide24V IONMAX™ System Up to 14 ft Overhead Reach 2-Year WarrantySee It? Saw It — With Sun Joe®.The Sun Joe® 24V-PS8-LTE Cordless Telescoping Pole Chain Saw helps trim hard-to-reach branches while standing safely on solid ground. Powered by the 24V IONMAX™ system, this cordless pole saw features an 8-inch auto-lubricating bar and chain, multi-angle head adjustment from 0° to 30°, and a telescoping pole that extends from 3.7 ft to 7.2 ft for up to 14 ft of overhead reach.⚡ 24V Cordless Power 🌳 7.5 in. Max Cutting Thickness 🚫 No Gas, Fumes, or Pull CordsMeet the 24V-PS8-LTE Key Components🛡️Cutting bar sheath — covers the bar and chain during storage or transport🛢️Oil tank cap + oil window — used to fill and check bar and chain oil level🪚Chain saw head — holds the 8-inch guide bar, chain, sprocket cover, and auto-oiler↔️Multi-angle head dial — adjusts the chain saw head to 0°, 15°, or 30°📏Telescoping pole — extends from 3.7 ft to 7.2 ft for overhead reach🤲Auxiliary handle — adjustable handle with -45°, 0°, and 45° positions🔐Safety lock switch — must be held forward before squeezing the trigger switch🎚️Trigger switch — starts the saw when used with the safety lock switch🔋24V IONMAX™ battery — 2.0 Ah battery with LED charge indicators🔌24V charger — charges the included battery in about 1 hr 20 min⚙️Chain tensioner ring — adjusts the chain tension on the guide bar🔧Hex key wrench — included for bar and chain service tasks described in the manualTechnical SpecificationsSpecification24V-PS8-LTEProduct TypeCordless telescoping pole chain sawBest UseTrimming small branches and limbs while standing on solid groundPower Source24V IONMAX™ lithium-ion batteryBattery Voltage Max24V DC max / 21.6V nominal under typical loadBattery Capacity2.0 AhBattery Model24VBAT-LTECharger Model24VCHRG-ACMotor350 WNo Load Speed2800 RPMBar + Chain Length8 in. / 20.3 cmMaximum Cutting Thickness7.5 in. / 19 cm max; 6.5 in. / 16.5 cm recommendedMulti-Angle Head0° to 30°Telescoping Pole3.7 ft to 7.2 ft / 1.1 m to 2.2 mOverhead ReachUp to 14 ft / 4.3 mAuxiliary Handle Angles-45°, 0°, 45°Oil Tank Capacity2.7 fl oz / 80 mlChain Drive Links33Chain Pitch3/8 in. / 9.5 mmChain Gauge0.050 in. / 1.3 mmFile Diameter5/32 in. / 4 mmCharge Time MaxApprox. 1 hr 20 minNet Weight7.7 lbs / 3.5 kg💡 Voltage note: Initial no-load voltage when fully charged peaks at 24V. Nominal voltage under typical load is 21.6V.What's in the BoxIncluded Item24V-PS8-LTETelescoping pole with auxiliary handle✔Chain saw head with chain and bar pre-mounted✔Chain saw bar sheath✔24V IONMAX™ lithium-ion battery✔ 2.0 Ah24V IONMAX™ lithium-ion battery charger✔Hex key wrench✔Manual✔Assembly🚫 Do not insert the battery until assembly is complete. The guide bar, chain, and chain/sprocket end cover must be installed before starting the motor.1Step 1Confirm the bar and chain are installed and properly tensioned.›2Step 2Open the assembly lock on the telescoping pole.›3Step 3Push the chain saw head into the pole until the lock tabs snap in.›4Step 4Close the assembly lock and confirm the head is secure.Check the pre-mounted bar and chainThe chain saw head ships with the bar and chain pre-mounted. Before use, check that the chain is snug on the guide bar and can rotate by hand without binding.Connect the chain saw headOpen the assembly lock on the telescoping pole and push the chain saw head into the opening at the end of the pole.Lock the head in placeWhen the lock tabs snap in, close the assembly lock. Do not use the pole saw unless the chain saw head is fully locked.Remove the head only when safeRelease the trigger, remove the battery, unlock the assembly lock, press the lock tabs on both sides, and pull the chain saw head out.Battery ChargingRemove the batteryPress the push lock button and pull the battery pack out of the battery compartment.Connect the chargerConfirm the charger voltage matches the outlet. Plug the charger adapter into an appropriate AC outlet, then connect the charger plug to the battery charge socket.Monitor the LEDsThe battery indicator LEDs will twinkle and illuminate one by one during charging.Unplug when completeCharging takes about 1 hr 20 min. When all 3 LEDs are illuminated, unplug the charger from the outlet first, then disconnect it from the battery.🔋 Battery care tip: Recharge when you notice a drop in power. Never allow the battery pack to become fully discharged, as this can cause irreversible battery damage.Getting StartedInspect the work areaKeep bystanders and pets at least 50 ft away. Never use the pole saw within 50 ft of power lines.Add bar and chain oilBefore starting, remove the oil tank cap and add bar and chain oil to the top of the oil level window. The saw uses approximately 0.15 fl oz / 4 ml of oil per minute.Adjust the telescoping poleRemove the battery, unclip the telescoping lock, extend the pole only as far as needed, then close the telescoping lock securely.Adjust the cutting head angleRemove the battery. Press both rotating buttons at the same time and set the head to 0°, 15°, or 30°. Release only when the head clicks securely into place.Adjust the auxiliary handleSet the auxiliary handle to -45°, 0°, or 45° as needed. Tighten the lock knob before operating.Install the batterySlide the battery into the battery compartment until it clicks and locks into position.Start the pole sawPush and hold the safety lock switch forward with your thumb, then squeeze the On/Off trigger switch. Once the tool is running, release the safety lock switch.Stop the pole sawRelease the On/Off trigger switch. Wait for the chain to fully stop before moving, inspecting, or setting the tool down.🚫 Overhead safety reminder: Never stand directly under the limb being cut. Do not use this pole saw in a tree, on a ladder, on a scaffold, or on unstable support.⚠️ Cutting capacity reminder: This saw is designed for trimming small branches and limbs up to a recommended 6.5 in. diameter, with a maximum cutting thickness of 7.5 in. depending on wood type.Cutting Tips1Use both handsKeep one hand on the rear handle and the other on the pole or auxiliary handle. Maintain a firm grip with thumbs and fingers wrapped around the handles.2Keep the saw angle at 60° or lessThe manual recommends positioning the pole chain saw shaft at an angle of 60° or less depending on the cutting situation.3Let the chain do the workLet the chain reach full speed before entering the cut. Apply only light downward pressure and keep the saw running through the cut.4Remove long branches in stagesFor pruning, remove long branches in several stages. Undercut the branch about one-third through, then overcut to drop the branch before making the final cut.5Avoid kickbackDo not let the guide bar tip touch any object. Cut one branch at a time and avoid boring or plunge cuts.Maintenance & Care🚫 Always remove the battery before adjustments, maintenance, cleaning, storage, or repairs. Wear protective gloves when handling the bar and chain.1Check chain tension before each useA cold chain should have no slack on the underside of the guide bar, but it should still rotate by hand without binding.2Retension new chains frequentlyA new chain stretches during early use. Check and retension as needed, especially during the first few work sessions.3Keep the chain lubricatedUse only bar and chain oil designed for chain saws. Failure to lubricate the chain can damage the bar and chain.4Clean the oil port and bar railsBefore each work session, inspect the oil port and guide bar rails and clean away debris.5Inspect hardware and locksPeriodically check that nuts and screws are tight. Confirm the telescoping lock and assembly lock are intact and working properly.6Watch for dull-chain symptomsIf sawdust looks like dust, cutting becomes difficult, the cut is not straight, or vibration increases, the chain may need sharpening or replacement.7Store safelyRemove the battery, clean the saw, install the bar sheath, and store indoors in a dry place out of children’s reach and away from corrosive agents.🛢️ Oil seepage note: It is normal for oil to seep from the saw when not in use. To help prevent seepage, empty the oil tank after each use. For storage of 3 months or longer, keep the chain lightly lubricated to help prevent rust.Troubleshooting GuideRemove the battery before inspecting, cleaning, adjusting, or performing maintenance. Only perform the checks below.🔴 Saw Motor Fails to StartPossible CausesBattery is not inserted properlyBattery is dischargedSafety lock switch was not held forward before squeezing the triggerChain may be too tightSolutionsRemove and reinsert the battery until it clicksCheck battery charge level and recharge if neededHold the safety lock switch forward first, then squeeze the triggerIf the chain is too tight, loosen the tensioner slightly until the chain can rotate by hand without binding🔴 Chain Not Turning Despite Motor RunningPossible CausesChain is overtightenedOil tank is emptyLubrication holes or oil port are blockedSolutionsRemove the batteryCheck and adjust chain tensionRefill bar and chain oil to the top of the oil level windowClean the oil port and guide bar lubrication holes🔴 Bar and Chain Running Hot or SmokingPossible CausesOil tank is emptyLubrication holes are blockedChain is dull or overtightenedSolutionsStop immediately and remove the batteryLet the saw cool for at least 5 minutesCheck and refill bar and chain oilClean oil port and guide bar lubrication holesAdjust chain tension or replace a dull chain🔴 Kickback OccursPossible CausesGuide bar tip contacted an objectChain was pinched along the top of the barChain is dull, loose, or improperly tensionedSolutionsRelease the trigger immediatelyDo not restart until the cause is identifiedNever let the bar tip contact any objectCut only one branch at a timeKeep the chain sharp and properly tensioned🔴 Saw Becomes Pinched or TrappedPossible CausesLimb under tension closed on the chainFinishing cut was made too earlySolutionsRelease the trigger and wait for the chain to stopWait 5 minutes for the saw to coolRemove the battery and wear glovesIf reachable from the ground, lift the limb to release the pinchIf the saw remains trapped, do not force it; call a professional for assistance🟡 Chain Installed BackwardsPossible SignsSaw vibrates abnormallySaw will not cut correctlySolutionsRemove the batteryRemove the end cover and chainFlip the chain so the sharp side of the teeth faces away from you in the chain rotation direction marked on the guide barReinstall and tension properly🟡 Chain Speed Is Low / Saw Feels UnderpoweredPossible CausesBattery charge is lowChain is too tightChain is dullBar or chain is damagedSolutionsRecharge the battery if 2 or fewer LEDs are litCheck chain tension and loosen slightly if it cannot rotate by handReplace a dull chain if cutting becomes difficultInspect the guide bar for wear, bending, cracks, or broken rails🟡 Battery Not Holding Charge / Short RuntimePossible CausesBattery was deeply dischargedBattery was stored incorrectlyBattery is nearing end of service lifeSolutionsRecharge immediately and do not fully discharge the batteryStore the battery at about 77°F / 25°C and at least 40% chargedReplace the battery if capacity has noticeably declined🟡 Charger Not Charging BatteryPossible CausesBattery is too hot after useCharging temperature is outside 41°F–105°FCharger cord or outlet connection issueSolutionsLet the battery cool to room temperature before chargingCharge only between 41°F and 105°F / 5°C–40.5°CCheck that the charger is plugged into a working 100–240V AC outletUnplug when all 3 LEDs are illuminated🟡 Telescoping Pole Feels LoosePossible CausesTelescoping lock is not fully closedPole is not set firmly at the desired lengthSolutionsRemove the batteryCollapse the pole slightly and re-extend to the desired lengthFirmly close the telescoping lockTest that the pole is secured before reinserting the battery🟡 Multi-Angle Head Will Not LockPossible CausesBoth rotating buttons were not pressed at the same timeHead did not fully click into the 0°, 15°, or 30° positionSolutionsRemove the batteryPress both rotating buttons simultaneouslyRotate to 0°, 15°, or 30°Release only when the head clicks securely into place🟡 Oil Leaks When StoredPossible CauseNormal oil seepage from the automatic oilerSolutionsEmpty the oil tank after each use to help prevent seepageFor long-term storage, keep the chain lightly lubricated to prevent rustVideo GuideFrequently Asked QuestionsWhat comes with the 24V-PS8-LTE?The 24V-PS8-LTE includes the telescoping pole with auxiliary handle, chain saw head with chain and bar pre-mounted, chain saw bar sheath, 24V IONMAX™ 2.0 Ah lithium-ion battery, 24V IONMAX™ lithium-ion battery charger, hex key wrench, and manual.How high can this pole saw reach?The telescoping pole extends from 3.7 ft to 7.2 ft and provides up to 14 ft of overhead reach.What is the maximum cutting thickness?The maximum cutting thickness is 7.5 in. depending on wood type. For regular trimming, the recommended cutting thickness is 6.5 in.Does the chain need oil?Yes. The pole chain saw must be filled with bar and chain oil before use. Failure to lubricate the chain can damage the bar and chain. The oil tank capacity is 2.7 fl oz.How long does the battery take to charge?The included 24VBAT-LTE battery charges in approximately 1 hour and 20 minutes. Unplug the charger when all 3 LEDs are illuminated.Can I use this near power lines?No. Keep at least 50 ft away from power lines. Contact with or use near power lines may cause serious injury, electric shock, or death.What optional accessories are listed for this model?Optional accessories listed for the 24V-PS8-LTE include:24VBAT-LTE — 24V IONMAX™ 2.0 Ah lithium-ion battery24VBAT-LT — 24V IONMAX™ 2.5 Ah lithium-ion battery24VBAT — 24V IONMAX™ 4.0 Ah lithium-ion battery24VBAT-XR — 24V IONMAX™ 5.0 Ah lithium-ion battery24VCHRG-QC — 24V IONMAX™ quick charger24VCHRG-DPC — 24V IONMAX™ dual-port chargerSWJ-8CHAIN — 8 in. chainSWJ-8BAR — 8 in. barSJWB — universal wall bracket with mounting hardwareHow should I store the 24V-PS8-LTE?Remove the battery, clean the pole chain saw, install the bar sheath, and store indoors in a dry place that is inaccessible to children. Keep the unit away from corrosive agents such as garden chemicals and de-icing salts.