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  4. Cordless Chainsaws + Pole Saws FAQs

Cordless Chainsaws + Pole Saws FAQs

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  • Can I purchase an additional battery for my unit?
  • Is there a faster charger to charge my battery?
  • 24V-PS8-LTE Cordless Telescoping Pole Chain Saw
  • Battery Recycling
  • Do we ship to PO boxes?
  • Does the Sun Joe 24V iONMAX Chain Saw have any safety features?
  • Does this tool require specific batteries?
  • How do I assemble my 24V-HCS-LTE?
  • How do I assemble my 24V-PS8-LTE?
  • How do I buck a log?
  • How do I fell a tree?
  • How do I limb a tree?
  • How much power does the Sun Joe 24V IONMAX Hand Chain Saw have?
  • Is my 24V battery compatible with this unit?
  • Is the battery compatible with my other Snow Joe + Sun Joe iONMAX Tools?
  • Is the battery fully charged?
  • My chain saw does not start and the chain does not move.
  • My Pole Pruning Saw is not operating properly, what do I do?
  • The battery is charged but the unit isn't turning on.
  • What are the dimensions of the Sun Joe 24V iONMAX Hand Chain Saw?
  • What happens if I need to order replacement parts or check my order status?
  • What is Triple Action Pruning Power?
  • Where can I use my 24V IONMAX Chain Saw?
  • Where is this product made?
  • Why Isn't my unit turning on?
  • Will any battery fit onto my unit?
  • Will I Damage my batteries if I leave it charging after it is fully charged?
  • Will my old Plug-in charger (ICHRG24-AC) work with my new battery?
  • Will this unit come with a battery and charger?
  • X20-SAW Series Cordless Handheld Mini Pruning Saw
Still can’t find what you’re looking for? We’d love to chat! Our Shop Joe Care Team are here to help Monday through Saturday, 10am–6pm EST. After hours? Our virtual assistant Winter is always on standby to lend a hand. Prefer to talk? Call us at (866) 225-9723 between the hours of 10am and 6pm EST, Monday through Saturday. Please note: holiday hours may vary.
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