If your product does not work or has an issue with a part covered under the Limited Warranty, All Season Power may, at its discretion, provide a replacement part, replace the product with a new or comparable product, or repair the product at no charge.
Quick Warranty Guide
| Product Type | Warranty Period |
|---|---|
| Consumables | No warranty |
| Parts + Accessories | 90 days |
| 20V Products | 1 year |
| 24V / 40V / 100V / Electric / Non-Powered Products | 2 years |
| Factory Refurbished Products | 90 days |
Coverage May Include
- Replacement parts for eligible covered issues
- Product replacement with a new, comparable, or refurbished like-new product
- Repair of the product when applicable
Important Coverage Notes
| Covered Situation | Important Details |
|---|---|
| Eligible household use | Coverage generally applies when the product is used for ordinary household use. |
| Original purchaser | The warranty is extended to the original purchaser and original owner of the product. |
| Proof of purchase | Proof of purchase may be required to confirm warranty eligibility. |
| Authorized seller | Products should be purchased from All Season Power or an authorized seller. |
Product Registration
Registering your product helps All Season Power better assist with service needs. Registration is encouraged, but failure to register does not reduce your warranty rights. Eligible registered powered and non-powered products may receive an additional 90 days of warranty coverage.
Genuine replacement parts and accessories may be purchased at shopjoe.com.
For complete warranty terms, exclusions, registration details, refurbished product coverage, and the latest policy updates, please visit the Shop Joe Warranty page.
Need Help with Your Warranty?
If you need help understanding your warranty coverage, confirming eligibility, or determining the next step for your product, contact Shop Joe Customer Support. Have your complete model number, serial number, and proof of purchase available if applicable.