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Warranty Policy

Warranty Policy

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How to Submit a Warranty Claim with Shop Joe
How to Purchase an Extended Warranty
What does your warranty cover?

Still can’t find what you’re looking for? We’d love to chat! Our Shop Joe Care Team is here to help Monday through Saturday, 10am–6pm EST. After hours? Quickly connect with J.O.E. -our Joe Online Expert- who is always on standby to lend a hand virtually. Prefer to talk? Call us at (866) 225-9723 between the hours of 10am and 6pm EST, Monday through Saturday. Please note: holiday hours may vary.

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