Support section
General Standard Policy
Find step-by-step articles, setup guidance, troubleshooting, and support resources.
- How to Locate Your Product’s Model Number, Serial Number, Date Code, and User Manual
- Difference Between Password Reset vs. Email Reset
- How to change Chat Support Language
- How to Register your Shop Joe Product
- Repair Services & Support at Shop Joe
- 🛡️ How to File a Shipping Claim with Package Protection
- How do I unsubscribe from your text messages?